Chapter 9 Notes

Chapter 9 Notes - Chapter 9 Foundations of Group Behavior...

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Chapter 9: Foundations of Group Behavior Group : two or more individuals, interacting and interdependent, who have come together to achieve particular objectives Formal group : designated work group defined by the organization’s structure o Stipulated by and directed toward organizational goals o Command group : composed of the individuals who report directly to a given manager Also task groups o Task groups : those working together to complete a job task Informal group : group that is neither formally structured nor organizationally determined; appears in response to the need for social contact o Interest group : those working together to attain a specific objective with which each is concerned United body to further their common interest o Friendship group : those brought together because they share one or more common characteristics o Satisfy their members’ social needs o No single reason why individual’s join groups Security Status Self-esteem Affiliation Power Goal achievement Five-Stage Model : distinct stages groups go through; ignores organizational context Forming stage : first stage; much uncertainty about structure, leadership, etc. Storming stage : second stage; intragroup conflict o Resistance to the constraints that the group imposes on individuality Norming stage : third stage; close relationships and cohesiveness Performing stage : fourth stage; group is fully functional Adjourning stage : fifth and final stage for temporary groups; concern with wrapping up activities rather than task performance Punctuated-equilibrium Model : transitions temporary groups go through between inertia and activity Temporary groups experience transition at the same point in their calendars – precisely halfway between its first meeting and its official deadline Characterized by long periods of inertia interspersed with brief revolutionary changes Essentially limited to temporary task groups who are working under a time-constrained completion deadline Group Properties :
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Roles : set of expected behavior patterns attributed to someone occupying a given position in a social unit; we are required to play a number of diverse roles o Role identity : certain attitudes and behaviors consistent with a role o Role perception : an individual’s view of how he or she is supposed to act in a given situation o Role expectations
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Chapter 9 Notes - Chapter 9 Foundations of Group Behavior...

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