Week 1 (May 1-7, 2017) Chapter 1 "What is OB?" Questions
COLLAPSE
Review page 29 in the text, "Breakout Group Exercises" consider the following questions: (if you do not
have a text yet, that is ok)
1.
Consider a group situation in which you have worked. To what extent did the group rely on the
technical skills of the group members vs. their interpersonal skills? Which skills seemed most important in
helping the group function well?
2.
Identify some examples of “worst jobs.” What conditions of these jobs made them unpleasant? To
what extent were these conditions related to behaviours of individuals?
3.
Develop a list of 3 “organizational puzzles,” that is, behaviour you have observed in organizations
that seemed to make little sense. As the term progresses, see if you can begin to explain these puzzles,
using your knowledge of OB.
In my workplace, both technical and interpersonal skills are very important, they complement each other. For instance, a
bank teller will need to have good computer skills, perform cash transactions and international wire. These are technical

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- Spring '14
- PaulColson
- Psychology, Sales, Discussion Question, bank teller