Mini Task 4.doc - MKF 2121 MINI TASK 4 a A student wants to find out the average age of the respondents to the HP survey(can be found under week 3

Mini Task 4.doc - MKF 2121 MINI TASK 4 a A student wants to...

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MKF 2121 MINI TASK 4 a. A student wants to find out the average age of the respondents to the HP survey (can be found under week 3 tutorial on Moodle). She did so by computing the mean value of people’s answers to question Q12 of the survey. The mean value she thus obtained is 4.2, which leads her to conclude that the average age of the respondents to the survey is between 30 and 34. Do you agree with her approach? Briefly explain. I disagree with this approach. This question is based on ordinal scale since has a rank between values. Categorical data cannot get the average age of the respondent s to the survey. 2. The research questions (RQ) below are developed to better understand customer satisfaction at the Crown casino a.Identify the key constructsb.develop survey questions to measure these constructsc.For each survey question you develop, describe the variable that is measured and the primary scale used RQ1 – does customers’ perception of casino staff’s friendliness affect their overall
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