In the Mazlow question, two of the choices look really similar, think about those two.
And that’s what makes it a distinct approach to motivate people.
McClelland question – study white collar, highly educated professionals have 3
primary needs to motivate them. Need for achievement, need for affiliation, need for
power over decisions
P(my O/I ) > or = to P (their O/I) True or False question on exam
Operant conditioning has 4 methods: punishment, positive and negative
reinforcement, Extinction. NEED to know the defintions
Question on exam, “B.F Skinner’s definition of … is what”
True/ False question on Vicarious Learning/ social learning/ Rule Modeling
Merit Pay: Bonus, Piece rate pay, commissions, profit sharing, employee stock
opportunity
3 alternative views on motivation: motivation is not the end goal, its high
performance. Capability and performance factor in to high performance
Teen Development: 4 stages * on exam True or false
Forming: building relationships on trust.
Norming: establishing a common value and shared priorities
Storming:
Performing: doing the actual work
Boeing Senior VP Executive quotation is on exam: “I have never fired anyone in 30
years for engineering failures, but only for human failures.”
Know what validity means and understand which tools are high and low on validity:
7 selection tools:
1.
Background information: resumes, cover letters, and application forms.
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- Spring '08
- Holbein
- Management, Mr. R., true/ false question, construction company CEO, business services CEO
