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What is verbal communication and non-verbal communication?Posted By businesscomLeave a CommentMeaning of verbal communication: When messages or information is exchanged orcommunicated through words is called verbal communication. Verbal communication may betwo types: written and oral communication. Verbal communication takes place through face-to-face conversations, group discussions, counseling, interview, radio, television, calls, memos,letters, reports, notes, email etc. some definitions of verbal communications are as follows:According to Bovee and others: Verbal communication is the expression of information throughlanguage which is composed of words and grammar.”According to Penrose and others, “Verbal communication consists of sharing thoughts thoughtthe meaning of words.”So, verbal communication is the process of exchanged of information or message between two ormore persons through written or oral words.Meaning of non-verbal communication: When messages or information is exchanged orcommunicated without using any spoken or written word is known as nonverbal communication.Non-verbal communication(NVC) is usually understood as the process of communicationthrough sending and receiving wordless messages.Non-verbal communication is a powerful arsenal in the face-to-face communication encounters,expressed consciously in the presence of others and perceived either consciously orunconsciously. Much of non-verbal communication is unintentional people are not even awarethat they are sending messages. Non-verbal communication takes place though gestures, facialexpressions, eye contact, physical proximity, touching etc. some important definitions of non-verbal communication are as follows:According to L. C. Bove and others, “Non-verbal communication is communication that takesplace through non-verbal cues: through such form of non-verbal communication as gesture, eyecontact, facial expression, clothing and space; and through the non-verbal vocal communicationknown as Para-language.”According to Lesikar and Pettit, “Nonverbal communication means all communication thatoccurs without words (body movements, space, time, touch, voice patterns, color, layout, designof surroundings.)”According to Himstreet and Baty, “Non-verbal communication includes any communicationoccurring without the use of words.”
So, non-verbal communicationis the exchanged of information or message between two ormore persons through gestures, facial expressions eye contact, proximity, touching etc. and