CULearn Class 10 Chapter 7 BUSI3102.ppt - ORIENTATION TRAINING AND DEVELOPMENT CAREER PLANNING 7 chapter seven Onboarding The process of integrating and

CULearn Class 10 Chapter 7 BUSI3102.ppt - ORIENTATION...

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Unformatted text preview: ORIENTATION, TRAINING AND DEVELOPMENT & CAREER PLANNING 7 chapter seven . Onboarding • The process of integrating and acculturating new employees and knowledge to become successful and productive – Includes orientation, socialization, training and development activities • Outcomes include: – Greater retention, faster time to productivity, increased motivation, and engagement Purpose of Onboarding for New Employees Help new employees: 1.Feel welcome 2.Understand organizational culture 3.Build new relationships 4.Acquire organizational knowledge Gallup Q12 • 0/4/22040464/gallup_q12.pdf Onboarding New Hires Effectively • IV09M5X0 • 2 Min Onboarding Model Onboarding Components 1. Prior to first day 2. Orientation 3. Manager oversight 4. Training 5. Assigning meaningful work 6. Probaton 7. Formal and informal Feedback 8. Create employee development plan 9. Employee feedback 10. Socialization Orientation Introductions and job equipment Organizational Issues HR Related Topics Role Expectation and Performance • Introduce to supervisor, co-workers •Provided with job equipment • History, names & titles, overviews • Policies, employee handbook • Pay, vacations, breaks, benefits • Services, programs, counselling • Job location, job overview, safety • Job tasks, objectives, relationships Topics Covered in Employee Orientation Orientation: Purposes Reduce need for discipline Reduce grievances Reduce turnover Orientation can serve several purposes Reduce anxiety Organizational stability Reduce errors Develop clear expectations Improve job performance Day 1: How NOT to Orient a New Employee • -_R-EiI 2:08 min Probationary Employment • en-things-you-need-to-know-to-make-pr obationary-employment-work/ Avoiding Wrongful Dismissal During Probation • Assessment: Management must assess the employee in a manner that is not arbitrary, discriminatory or in bad faith; • Standard: The employer must impose reasonable standards of conduct and the employee must be measured against the standards which are made known to the employee; • Opportunity: The employee must be provided with a fair opportunity to demonstrate his or her ability to do the job; • Suitability: The employer must provide a fair, honest and valid assessment of the employee’s competence and suitability for ongoing employment E.g. Cao v. SBLR LLP • e/publications/whatemployersshouldknowi nterminatingprobationaryem.aspx Socialization • The continuing process by which an employee begins to understand and accept the values, norms, and beliefs held by others in the organization • Involves turning outsiders into insiders • May have taken place even before employees join organization • Facebook Bootcamp for New Employees look_inside_facebooks_bootcamp_for_new_employe es.html Q1. What are the three parts boot camp is made of? Q2. how is Facebook's culture described? Q3. Could a new recruit crash part of Facebook? What is the learning? Q4. How does this fit with onboarding? Training and Development Job-related behaviour Training Development Future job responsibilities Differentiating Training and Development The Training System • Sequence of events – Needs assessment, objectives, content, learning principles, program implementation, and evaluation • Employee benefits – Skill improvement, self-development, selfconfidence, sense of growth • Organizational benefits – Improved profitability, improved morale, lower costs, better corporate image Needs Assessment For Training and Development • Assessment identifies problems and future challenges – Need to consider each person – Need determined by HR, supervisors, or self-nomination • Sources that may indicate need for training: – – – – – production records, grievances, safety reports, performance appraisal, absenteeism and turnover, etc. • Are You Making These Common Mistakes When Training Employees? ss/openforum/articles/making-common-mistakes-tr aining-employees/ Q1. What is wrong with shadowing another employee rather than being trained? Q2. Should you pay an employee to train another employee if on the job training is necessary? Yes, no or Maybe? Q3. How can you verify that a person is trained adequately? Q4. Can you train an employee too much? Employee Training - Training Objectives Desired behaviour Training Objectives Performance criteria Conditions Forget Ethics Training: Focus on Empathy • Q1. What percentage of organizations have weak ethical culture? Q2. What is the strongest predictor of ethical leadership behavior? How many competencies were used in the model? Q3. Provide 3 recommendations related to findings Corporate Empathy is not an Oxymoron • Example: Training about Depression in the Workplace • alhealth.com/pdf/X015003_CMH_Update_E.PDF Video on Depression • Depression among public servants Canada's biggest 'public health crisis': Expert • ession%20among%20public%20servants %20Canada's%20biggest%20'public%20health %20crisis'_%20Expert.pdf Q1. How does the article describe depression among the federal public servants? Q2. What percentage of health claims are mental health in the federal public service? Course on Mental Health in Workshop the Workplace • Train the Trainer • ing-mind Mental Health Continuum Model Learning Principles Training Objectives Desired Behaviour Conditions Performance Criteria Effective Learning Learning Principles Participation Repetition Relevance Transference Feedback Training Techniques On-the-job • Job rotation • Apprenticeships • Coaching • Internships Off-the-job • Lectures & videos • Role-playing • Case study • Simulation exercises • Laboratory training • Computer-based (CBT) • Virtual reality (VR) • Internet/Web-based • Virtual education/eLearning What Can Coaches Do For You • Internships and the Law • 015/10/15/unpaid-internships-demandmore-action-to-prevent-exploitation-ofyoung-expert.html The Rules in Ontario • pubs/internships.php Internship Experience: SpaceX Internships • ? v=wEduiMyl0ko Career Planning • Employee development linked to career planning Individual Career Development • Demonstrate Exceptional Job Performance • Increase visibility and exposure within the organization • Leave the organization to seek a better job • Demonstrate organizational commitment • Seek Mentors, sponsors or coaches How Do Employees Measure Career Success? • Advancement • Learning • Employability • Psychological Factors Employability Skills Profile Factors Affecting Individual Career Choices 1. Social and Environmental Concerns 2. Work-life Balance 3. Personality-job Fit Career Planning • Annual review • Review what you have accomplished in the year • Consider your likes/dislikes, needs and wants • Examine your pastimes and hobbies • List your past accomplishments • List your transferable skills • Review career and job trends • Set career and job goals • Explore new educational/training opportunities • Research career and job advancement opportunities ...
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