Develop a Business Plan Task 2 Name: Rajwinder kaur Student Id: 5167
Table of content I ntroducation Executive summary Description of business Business product and services Business operations Management and organisational structure, Proposed, Financial Background, Risk and risk analysis Licensing Conclusion Communicating strategies.
Executive summary Fast track Courier is provide services in New South Wales as a courier in last 15 years .to begin with a slow start in market and entering the competitive delivering market as a big courier company in NSW. They establish strong market with good reputation over the past 12 months, and has been reflected in their growth and profit. This business is a family based organisation .which in the company three family members acing as a management board and responsible for approving all business decision. Objectives Fast track starts to expand their business in regional areas of New South Whales within next 12 months. They have increase sales 40% next to 3year. Vision: First track courier provides service to their existing customers of Sydney metropolitan areas. The owner of the business aware their ongoing success is the result of a small, experience team, close personal ties with clients and a reputation for reliable, low cost service. Mission:- They have objective is to start business in regional areas of New South Whales. Also they want to increase sale by 40% in next three years. They are looking for their next growth opportunity and saw that this was an ideal opportunity to be seized upon.
Description of the business Fast Track Couriers is a courier company operating business in Sydney for the last 15 years. Their primary business function is delivering medium to large size packages across metropolitan Sydney. The business had a good reputation in the marketplace for reliability and value for money. Customers of Sydney are trusted on this company due to its good reputation and service system. After a slow start entering the competitive delivery market, Fast Track Couriers has built a solid reputation over the past 12 years and this has been reflected in their growth and profit margins. Fast Track Couriers primarily target small to medium- sized business which make up 80% of their customer base. They are limited by their geographic location, as they currently do not deliver outside of the Sydney Metropolitan areas. The company has been marketed through direct sales, telephone, internet listings and mail-outs. Through a program of telephone follow-up to ensure customers ongoing satisfaction with the business, Fast Track couriers has an admirable 87%retention rate for existing customers. Although, Sales and profits have increased each year the owner are looking to move forward by delivering to regional areas of NSW.
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- Three '17
- Management, Courier, Fast Track Couriers