September 7, 2018
Read Case 6.1, "The Hovey and Beard Company Case," and answer the
Discuss how the principles of job design and reinforcement theory
apply to the performance problems at the Hovey and Beard Company.
Analyze the performance problems using the "Performance Diagnosis
Model" in Exhibit 7.5.
According to text, job design is identifying tasks, duties, and the responsibilities of a job (pg.
132). With this knowledge, Hovey and Beard Company did not successfully assess a job design.
Although the tasks and duties were made clear, the anticipated productivity from these tasks
and duties were not in line with the working conditions. If the job design takes the employees
needs into consideration and remove any obstacles keeping the employee from completing their
tasks, Hovey and Beard Company did not make this happen. The case study states the employees
made several complaints to the supervisor and even made suggestions. Contrary to the