Indirect Letter.docx - Regions Bank 71303 Weeks Rd Richmond MI 48062 Rachel Smith 3407 Commons Dr Mount Pleasant MI 48858 Dear Ms Smith It has come to

Indirect Letter.docx - Regions Bank 71303 Weeks Rd Richmond...

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Regions Bank 71303 Weeks Rd. Richmond, MI, 48062 February 18, 2018 Rachel Smith 3407 Commons Dr. Mount Pleasant, MI, 48858 Dear Ms. Smith It has come to our attention that you have “bounced” 10 transactions and that these errors have resulted in a fee of $27 per failed transaction. You have requested that these fees be waived because of circumstances unbeknown to the bank. It is with great displeasure that I must deny your request to waive this Insufficient Funds fee due to the fact that you have been properly notified of the consequences of these actions before they took place. There is no reason that you could have made sure that your funds were in order before the transactions took place. However, after this incident, we would like to use this opportunity as a learning curve to make sure this never happens again. With that being said, Regions Bank would like to offer you
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