BA 4700 Module One Assignment Chapter One Questions How does training differ between companies that are considered BEST Award winners and those that are not? Companies that are considered best award winners understand that training and development goes hand and hand with performance and competitive advantage. Best award winner companies know that they need to provide adequate training to its employees to help them grow and improve their business, companies that provide knowledge and skills to better meet the customer service requirement are often more successful than companies that don’t. Training is no longer a luxury but a necessary, training prepares employees to new technologies and trains them to perform better in their jobs. Also, award winner companies spend more time and resources training their employees, as well as new technologies instead of the traditional face-to-face classroom lead training, they take advantage of the internet and learning at your pace technologies. What are the implications of generational differences in the workforce? What strategies should companies consider from a training and development perspective to cope with generational differences and use them to benefit the company? There are differences between generations in the workplace, although member of the same generations is no more alike than member of the same gender or race. However millennial employees have found more similar than different than any other generations in terms of work values, beliefs and values. Managers have to be careful treating employees differently based on their gender or age because it could cause discrimination. A good way to avoid this problem is training everyone equally, communicating and performing feedback free of stereotypes. And creating a safe work environment where it allows all employees of different ages
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