Information Systems for Coca-Cola.docx - INFORMATION SYSTEMS FOR COCA-COLA Information Systems for Coca-Cola Tasjma S Smith INF 220 IS Principles Dr

Information Systems for Coca-Cola.docx - INFORMATION...

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INFORMATION SYSTEMS FOR COCA-COLA 1 Information Systems for Coca-Cola Tasjma S. Smith INF 220, IS Principles Dr. Nazila Safavi October 21, 2018
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2 INFORMATION SYSTEMS FOR COCA-COLA Coca-Cola, a renowned multinational company that deals in beverage production and sales, also relies on several reliable information systems due to its global market reach. Headquartered in the USA, the company strives to ensure that information technology systems, which are used at different levels of its management ranks, are up-to-date and efficient ( Reuters 2018). Nevertheless, there is a need to incorporate other information systems that aim to influence better executive decisions in the company. Thus, adopting the Executive Support Systems (ESS) will aid the company in critical decision-making, while the additional Knowledge Management System (KMS) will help in the capturing of special insights on the need for operational adjustments for the company’s executives. The ESS and KMS systems will also enable the executives to brainstorm and develop better decisions, which will improve the sustainability of Coca-Cola. ESS and KMS also enhance coordination between different departments in the company. The coordination process is important in identifying any challenges, which are likely to arise in the company, and address them effectively. These systems will support the functionality of others in the company. Proper training of personnel will be important in ensuring that both systems are fully integrated within the operations of Coca-Cola. The personnel also need to be informed of the potential benefits that both systems are likely to have by improving their day-to-day activities. This study presents a proposed need for the Coca-Cola Company to adopt ESS and KMS in order to boost its operations, which means that the discussion will highlight the background of the company, the importance of IT, the recommended information systems, their benefits, and end-user needs among other relevant details. Company Background & Information Systems
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3 INFORMATION SYSTEMS FOR COCA-COLA The Coca-Cola Company is a US-based firm that deals with manufacturing, retail, and marketing of non-alcoholic beverages. The anchor product is the Coca-Cola soft drink. It was first invested in 1886 by John Pemberton who was a pharmacist ( Reuters, 2018). The formula for the drink was eventually bought by Asa Candler who would later incorporate the Coca-Cola Company. This formula remains a secret up to the current date, which has served as a major impetus for the good performance of the product on the market. Retaining the special formula for its various beverage brands has helped the company stay ahead of any emerging competitors in the same market segment. Coca-Cola has a clearly defined production and distribution processes within the USA and in its regional branches worldwide. In the manufacturing plants, the Coca-Cola formula is mixed with water and sweeteners to make branded beverages. Carbon dioxide gas is added to packaged drinks to preserve them. Coca-Cola applies a decentralized distribution system, where
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