7.BSBFLM303 Assessment 2 .docx - BSBFLM303 Contribute to...

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Successful Project Management
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Chapter 1 / Exercise 01
Successful Project Management
Clements/Gido
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BSBFLM303 Contribute to effective workplace relationships Learner Instructions 2 (Problem-solving project) Submission details Students Name Student ID Group Assessor’s Name Assessment Date/s The assessment task is due on the date specified by your assessor. Any variations to this arrangement must be approved in writing by your assessor. Submit this document with any required evidence attached. See specifications below for details. Performance objective Frontline managers are required to identify performance problems and consult with relevant stakeholders to clarify problems, identify solutions and implement them. In this assessment you will identify a problem and carry out a project to identify and implement a solution. Assessment description Identify and describe a problem at your workplace that you cannot resolve alone. Agree with your assessor on the suitability of your chosen problem and workplace. Identify the relevant stakeholders and consult with them initially about the definition of the problem and then possible solutions to the problem. Communicate the results of your consultation and consult again with relevant and potentially different stakeholders about solutions and arrive at the preferred solution. Implement the solution communicating again with relevant stakeholders on the implementation. Record your plans and actions and create a presentation to your assessor. You may choose between making an electronic presentation or one using a whiteboard or flip charts. The assessor may ask questions (as a management audience) to clarify what you did and what the results were. Finally, summarise your presentation in a written report to management. BSBFLM303 Learner Instructions 2 Version 1.0 Page 1 of 10
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Successful Project Management
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Chapter 1 / Exercise 01
Successful Project Management
Clements/Gido
Expert Verified
BSBFLM303 Contribute to effective workplace relationships Procedure 1. Identify a problem and write a draft problem definition statement. Collect and analyse information regarding the issue, including role descriptions, work plans, operational plans, performance outcomes, etc. 2. Identify and consult with relevant stakeholders to get agreement on the nature and scope of the problem. Stakeholders should include people from inside and outside your organisation. 3. Identify and consult with individuals and groups who can help identify solutions. Consult with appropriate stakeholders on the preferred solution.

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