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Chapter 19 / Exercise 7
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SCM 300 – ONLINE LAB EXERCISE #4STUDENT VERSIONYOU MUST SHOW YOUR WORK TO RECEIVE CREDITONLINE Lab Exercise #4 (25 Points)SCM 300PART 1: QueuingThe local coffee shop has 2 employees, one takes the orders and then takes payment, and the other worker makes the coffee drinks. While some folks ask for a simple cup of coffee that just needs to be poured, others ask for more elaborate coffee drinks, and others order multiple drinks. On average, though, it takes a total of 1 min and 15 seconds to process a customer, take the order, make the payment,and make the drink(s). During the busiest time of the day, 7:30am to 9:30am, about 39.5 customers come in per hour:1.(2 POINTS) Since the two workers only service one customer at a time, they are in fact working like a single worker. What percentage of the time is this single team of workers busy?2.(2 POINTS) What is the average time a customer waits before they place an order? (In minutes)3.(2 POINTS) What is the average number of customers in the line?4. (3 POINTS) Your company used to employ 1 computer technician, Olivia, at a cost of $20/hour who could fix 2.9 computer problems per hour. Olivia retired. - A new computer technician, Layla, has been hired at a cost of $29 per hour, but she can fix 3.6
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Exploring Microeconomics
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Chapter 19 / Exercise 7
Exploring Microeconomics
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