Veterans Affairs SWOT AnalysisStrengthsThe Department of Veterans Affairs (VA) has multiple specialties clinics and doctors that helps reduce a veteran’s medical care from being delayed. As a veteran, I see the strive taken to go above and beyond to help a veteran shows Customer Service is the top priority. Clinics may haveover 90 days’ waitlist before veterans can see a doctor but overall access to care for veterans is shorter wait time than most civilian hospitals and clinics. For patients who want additional information on a medical diagnosis, we provide education library.WeaknessThe VA has been in the news multiple times for patients who have committed suicide at the facility, administration reporting inaccurate data and many more problems have tarnation the reputation for the VA. Being understaff requires employees to do the work of multiple positions without the recognition or the correct pay. The leadership doesn’t have the skills or knowledge todo their job or to help others when employees call out. Leaving employees who are working in
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- Summer '18
- Veteran, VA Education Reduction