INTRODUCTIONDevelopment is the process through which current knowledge can be polished. There isrequirement of different skills at work place to perform commercial activities. This is relevantand signifiant for individual as well as organisational development. When manager oforganisation makes plan for individual development, then this helps to improve organisationalposition also. In enterprise, task can not be performed by single person, there is a group of two ormore people which are working to attain same goals and objectives within specified time. Thisgroup is known as team. This report is based on Whirlpool, which deals in electronic and domeappliances. This organisation was founded in 1911 with its headquarters in Benton CharterTownship, US. This report covers skills, knowledge behaviour of HR professional, differencebetween individual and organisational learning. This report covers different approaches ofperformance management. P1 Identify professional skills, knowledge and behaviour required by HR ProfessionalHuman resource department works in relation to selection, recruitment, training ofpersonnel. There is requirement of different employees in organisation to achieve good profits.HR personnel means person who deals with employees of organisation. There are manyemployees in Whirlpool which helps to attain good image in society while working according tomarket trends. This department deals with managers of other department to know requirement ofemployees at work. In case of Whirlpool, there are some conflict among employees, properdecisions are not taken, etc. hence in this case, HR manager plays important and essential role.This helps to maintain good and long term relations with employees. For instance: if employeesare not satisfied with work place facilities, then this problem must be resolved by HR manager ofWhirlpool. CPD MODELCPD Model is a formal way to collect data elated to employees experience at workplace.There are many situations which arise at work. So some provides good experience and sad.Hence this is the way through which employees can gain knowledge and gets knowledge from it.There are some set standards to perform business operations, but in some situations set standardsdoes not work. So in this case manager has to use new techniques through which they can1
operate in innovative manner. Hence managers of Whirlpool must create an environment ofinnovation, so employee are ready to work with new techniques. Knowledge to HR ProfessionalContract laws-HR managers of Whirlpool must have knowledge about contract laws.There are many laws such as minimum wage act, equal opportunities act, hours of working, etc.