CHANGE IN CHAOTIC AND UNPREDICTABLE ENVIRONMENT.ppt - Lay out Key definitions Building resiliency What is resiliency Importance of resiliency Ways of

CHANGE IN CHAOTIC AND UNPREDICTABLE ENVIRONMENT.ppt - Lay...

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Lay out Key definitions Building resiliency: What is resiliency? Importance of resiliency Ways of building resiliency Building Flexibility: What is flexibility Ways of building flexibility Importance of flexibility Conclusion
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Resiliency Defined Resilience is the ability to recover from setbacks, adapt well to change, and keep going amidst a chaotic environment. In organizations, Resilience refers to the ability of an organization to carry out its functions and return to a stable state after major disturbance or chaos by considering the before and the during (Cumming et al. 2005; Gunderson 2000; Hearn Shaw, Wilson 2013).
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Resiliency Defined In other words, resilience is about ensuring that an organization is still able to achieve its core objectives in the face of adversity, before and after. Currently, Businesses is increasingly facing a lot of economic, social and environmental challenges, turbulences and uncertainties which cause chaos and discontinuities for organizations (Burnard & Bhamra, 2011). Organizations struggle and continuously adapt in order to flourish despite these disturbances (cf. Stephenson et al. 2010).
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Resiliency -Defined Capability to anticipate key events from emerging trends, constantly adapt to change, and rapidly bounce back from disaster. It’s the quality that enables one person to respond well and thrive during the change process The ability to keep processes, systems, networks and infrastructure going when things go wrong Belief that regardless of disaster that has struck they can recover by quickly restoring business capabilities
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RESILIENCY INDICATORS
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13 indicators of resilience for an organization : Leadership: Strong crisis leadership to provide good management and decision making during times of crisis, as well as continuous evaluation of strategies and work programs against organizational goals. Staff Engagement: The engagement and involvement of staff who understand the link between their own work, the organization’s resilience, and its long term success. Staff are empowered and use their skills to solve problems.
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Situation Awareness: Staff are encouraged to be vigilant about the organization, its performance and potential problems. Staff are rewarded for sharing good and bad news about the organization including early warning signals and these are quickly reported to organizational leaders. Innovation and Creativity: Staff are encouraged and rewarded for using their knowledge in novel ways to solve new and existing problems, and for utilizing innovative and creative approaches to developing solutions.
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Decision Making: Staff have the appropriate authority to make decisions related to their work and authority is clearly delegated to enable a crisis response. Highly skilled staff are involved, or are able to make, decisions where their specific knowledge adds significant value, or where their involvement will aid implementation.
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