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Case: Bea and Arrow Part 2 (Service Blueprint)Case Question:Help us put service standards inplace to improve customer experienceTeam #:14Team Name: The A TeamSection: 62350Part 1 – Failsafe:What are the potential fail points indicated for Beau & Arrow on their service blueprint andthe service standards they could implement to address these?(See details on the Case Overview.)Potential Fail PointService Standard to ImplementOverbearing/neglectfulemployees.Make sure customers are greetedwith a brief conversation, but thenlet them shop on their own. Stayaware of the customers still, justdon’t follow them.Not taking advantage of floorspace.Put out racks that showcasenew/sale items.Not having sufficient numbers of sizes pereach itemAdding more racks that utilize thefloor space will help, ensure thatthere are sufficient numbers ofeach size available.Unsecure Dressing Rooms