Assessment-4.docx - Assessment#4 Student Score A system has...

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Assessment #4 Student: Score: A system has been implemented for a large consumer products multi-national company addressing the Sales function and providing information to sales personnel and to Sales management. The system has been implemented in the cloud as SaaS, with modifications to the software product specified and paid for by the company. The modifications were based on requirements collected from sales personnel and sales management. During the post-launch review there were several criticisms of the new system at Sales management and sales personnel levels. 1. The sales personnel claimed that: a. The user interface was difficult to use, requiring more work than the system that was replaced b. The reports produced, and the information provided to support sales actions were inadequate. The reason was that the information was not correctly structured to support the decisions for which they were responsible in their sales and product areas.
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  • Summer '14
  • Awad
  • Sales, Sales Management and Sales

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