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Read the CASE STUDY 1 of Chapter 11 (on pages 399-401) and answer the following questions. 1.What are some things Colin could have done in or after the meeting when Henri verbally attacked him?
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2.Is there anything more Raouf could have done during or after his meeting with Colin to prevent the situation from escalating?
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Unformatted text preview:general. 3. Could Jack have handled his meeting with Colin in a better way? Was there anything Jack could have done after his meeting with Colin and before he met with Henry? What are some things Jack could have done in his meeting with Henry? Jack was clearly in a rush, but maybe he should have taken a few minutes to discuss the issue with Colin. Jack could have gotten information about the meeting and the project status before meeting Henri. In his meeting with Henri he should have advised him on better ways to handle his stress. Jack also should have closed the door to keep others from hearing the private conversation. 4. What should Fatima do? Henri has accused Fatima and her software team of being lazy and not getting their work done. If the project were well-defined with tasks and deadlines, the truth would be known. At some point, Fatima needs to have a discussion with Henri. Fatima should have the data to support her team's progress on the project tasks.