Risk Matrix Risk Matrix Project Name: Housekeeping Standardization Project Risk # Risk Probability Importance Impact Response to Risk Action Plan Person Resp onsi ble Status 01 Cost increase in HSKP carts and cart parts Low Medium An increase in cost per unit and parts will impact how much carts are available for use. Mitigate: Negotiate a set cost for carts and parts with the current supplier so costs are locked for at least one year beyond the completion of the project. Contact the vendor and directly discuss and confirm price lock options. Director of Housekeepi ng Contact and discussion have started – awaiting final confirmation from vendor. 02 Linen Company fails to deliver clean linens on current delivery schedule Low High If linen company fails to deliver linen in a timely manner, there will not be any clean linens available to service and turnover hotel rooms for current and new guests checking Avoid: Increase linen par levels available on property to cover up to three days. Task the General Cleaners to adjust stocking the satellite inventory closet on each floor to hold at least two days worth of linens. Order an additional days’ worth of linens to have on hand in the hotel warehouse. Director of Housekeepi ng and Executive Housekeepi ng Assistant Shelving units are being ordered for the closets. Once shelving units arrive a mock closet will be stocked for approval. Order has been placed to increase linen inventory in warehouse. Revised to accommodate PMBOK® 4 th edition 1
Risk Matrix in. 03 Contract Guest Room Attendants cannot be trained directly by Gold Strike Managemen t team due to current Union Contracts High High Standard work process developed will remain inconsistent among contract employees causing issues with room cleanliness.
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- Spring '17
- Tom Jensen
- Management, executive Director, Standard