1st assignment.docx - Australian Ideal College Educating...

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Page 1 of 8 AIC-UP- BSBWOR501–V2.0 Page 1 of 8 Australian Ideal College RTO No.: 91679 CRICOS Provider Code: 03053G ABN: 15 126 592 756 Sydney Campus: Level 7 & 8, 75 King St, Sydney NSW 2000 Adelaide Campus: Level 3, 21-23 Rundle Mall, Adelaide SA 5000 Hobart Campus: Ground Floor, 116 Murray St, Hobart TAS 7000 Tel: +61-8-8123 5780 Fax: +61-2-9262 2938 Email: [email protected] Website: Educating for Excellence Task 1- Manage personal work priorities Instruction for the student This is an individual assessment. You are required to demonstrate the ability to establish personal work goals. The candidate will also demonstrate the ability to set and meet work priorities. If you need help understanding any questions, ask your assessor to explain. For this task, you will set work goals and prioritise work goals. You will then develop two work plans to achieve two work goals. You are required to keep a journal containing your reflections on and explanation of the process of managing work priorities. Read the case study, then complete all the requirements as directed. Case Study Fixmycar Pty Ltd is a roadside service company that has been operating in Australia for the last 3 year. Key services include: Towing Assistance Flat battery assistance Flat Tire Assistance Emergency key service Collision Assistance Water/Fuel/Oil/Fluid Delivery Services The company has three main departments: sales, call centre and roadside service. You have just begun work as the sales manager in Fixmycar Pty Ltd. You know that to effectively lead your team you need to be organised, focussed and skilled. To achieve this, you have decided to establish your personal work goals and you need to review your job description, business plans, business goals and policies and procedures Company mission: To build and operate a nationally recognised brand in the roadside service industry by utilising a partnership within the automotive industry and affiliate companies with a focus on providing premium service. To offer the premiere 24/7 roadside assistance program in Australia that is affordable to all and exceeds customers’ expectations.
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Page 2 of 8 AIC-UP- BSBWOR501–V2.0 Page 2 of 8 Australian Ideal College RTO No.: 91679 CRICOS Provider Code: 03053G ABN: 15 126 592 756 Sydney Campus: Level 7 & 8, 75 King St, Sydney NSW 2000 Adelaide Campus: Level 3, 21-23 Rundle Mall, Adelaide SA 5000 Hobart Campus: Ground Floor, 116 Murray St, Hobart TAS 7000 Tel: +61-8-8123 5780 Fax: +61-2-9262 2938 Email: [email protected] Website: Educating for Excellence Strategic plan The organisation has the strategic objective to grow the services component of the business in the next twelve months. Their objective is to improve profitability by 20% by 30 June 201X. JOB DESCRIPTION: Sales Manager Manages sales of the company’s products and services in within a defined geographic area.
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  • '18
  • aman
  • Management, Sales, Hobart campus, Australian Ideal College, Adelaide Campus

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