Question 1 Personnel's image problems were solved by...

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CH 1 – 23 QUIZZES CH 1 & 2 QUIZ Question 1 Personnel's image problems were solved by changing the name of personnel to human resources. True False
Question 2 The "employment office" gradually evolved into "human resources" because:
Question 3 The sole external agency of concern to the personnel department is the Equal Employment Opportunity Commission (EEOC).
Question 4 "Outsourcing" of payroll refers to:
Making time reporting the responsibility of line managers. Having payroll services provided by an outside vendor. Establishing a subsidiary unit to handle payroll exclusively. Question 5 Many the personnel departments' image problems were owing to the performance and behavior of personnel practitioners who were not fully prepared for the times. True False
Question 6 Reengineering has brought about a two-fold increase in the size of the average health care human resource department.
Question 7 On issues of employee conduct it is the responsibility of human resources to initiate action and tell department managers what they must do.
Question 8 A professional employer organization (PEO) provides the means for some smaller organizations to obtain most of their human resource services externally.
Question 9 The majority of chief executive officers (CEOs) ordinarily expect their human resource departments to: Supervise recruitment, administer compensation and benefits, and maintain personnel records. Provide advice and counsel on employee matters. Keep the organization out of employment-related legal trouble. All of the above.
Question 10 Competition is increasing in health care in part because elements of a shrinking hospital system are struggling to acquire or retain a specific market share. Multiple Choice
CH 3 & 4 QUIZ Question 1 The National Labor Relations Act (1935) established a number of rules for the conduct of both unions and employers in labor organizing and situations.

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