Exam 1 Study Guide
Chapter 1:
HR definition
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The process of acquiring, training, appraising, and compensating employees, and of
attending to their labor relations, health and safety, and fairness concerns
Line managers
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A manager who is authorized to direct the work of subordinates and is responsible for
accomplishing the organization’s tasks.
Line managers HRM duties
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Placing the right person in the right job
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Starting new employees in the organization (orientation)
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Training employees for jobs that are new to them
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Improving job performance of each person
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Gaining creative cooperation and developing smooth working relationships
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Interpreting the company’s policies and procedures
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Controlling labor costs
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Developing the abilities of each person
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Creating and maintaining departmental morale
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Protecting employees’ health and physical conditions
HR manager’s duties
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Conducting job analysis
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Planning labor needs and recruiting job candidates
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Selecting job candidates
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Orienting and training new employees
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Managing wages and salaries
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Providing incentives and benefits
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Appraising performance
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Communicating (interviewing, counseling, disciplining)
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Training employees and developing managers
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Building employee relations and engagement
Staff managers
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A manager who assists and advises line managers
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Generally run departments that are advisory or supportive, like purchasing and human
resource management
strategic HRM
trends shaping HRM
Chapter 2:
More questions from this chapter then others
Title VII
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States that an employer cannot discriminate based on race, color, religion, sex, or
national origin.
EEOC
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Equal Employment Opportunity Commission
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The commission, created by Title VII, empowered to investigate job discrimination
complaints and sue on behalf of complainants.
Affirmative Action
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Steps that are taken for the purpose of eliminating the present effects of past
discrimination
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Requires that government contractors with contracts of more than $50,000 and 50 or
more employees take this to ensure employment opportunities for those who may have
suffered past discrimination
Sexual Harassment (complete definition)
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