COM100 - Lesson 12.pdf - Print COM100 Final Study Guide...

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COM100 Final Study Guide Lesson 12 Introduction: Connecting Your Learning Introduction: Connecting Your Learning In the second half of this course, you built on the foundation created in the fi rst fi ve lessons to expand on your understanding of human communication. Speci fi cally, group problem solving, speech preparation, speech organization, supporting materials for speech presentations, effective speech delivery, and types of speeches were addressed. The following study guide is intended to help you successfully study for the exam. If you have any questions on the course material, concepts, and/or application, please feel free to contact your instructor for guidance. Your instructor is here to help you! Readings, Resources, and Assignments Readings, Resources, and Assignments Required Readings Chapters 10, 11, 12, 13, 14, and 15 in Communications: Principles for a Lifetime Required Assignments 1. Lesson 12 Final Exam Procedures Acknowledgment 2. Lesson 12 Final Exam Check Prior Knowledge Check Prior Knowledge Throughout the course you focused on the DECIDE model as a tool for decision making. As you study, it is helpful to remember this model to apply concepts and for the exam. As you recall from Lesson 1 , DECIDE helps you to reach your communication goals in all types of situations. Print
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The steps in this communication decision-making process are as follows: Step 1: De fi ne communication goal Step 1: De fi In this fi rst step, you want to decide on your communication goal. You need to ask yourself, "What is it that I want to accomplish, or what is my purpose in this communication situation?" You can do this by thinking about what your goal could look like or sound like when it has been achieved. Examples of communication goals might include understanding your spouse's day at work, asking for a promotion at your job, convincing your child to do his or her homework, or understanding the charges on your credit card bill. Step 2: Evaluate receiver/situation Step 2: Evaluate receiver/situation In this step, you want to examine the variables that affect how you will construct your message relative to your receiver or listener. The situation or context may include location, time, occasion, relationship, and level of intimacy. In addition, you need to examine any noise or interference, which is a broader term for noise. Interference will always be present to some degree and is often categorized as physical, psychological, or emotional. You need to fi gure out how you can reduce the impact of the noise or interference, wherever it occurs, before and during your communication. These variables will in uence how you construct and deliver your message. Step 3: Create message Step 3: Create message For this step, you need to decide how you will construct your actual message based on the information you've gathered thus far about your receiver and the communication context. You will ask, "What are the word choices I need to make?" Step 4: Identify communication strategy Step 4: Identify communication strategy In this step, you determine the communication strategy that you will use to deliver or present your message. Will you speak or deliver your
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