Management Exam I - Management Exam I Notes Lecture 1 Problems in Management Managers ignorance Unskilled tasks No standards for task Employees

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Management Exam I Notes Lecture 1 Problems in Management Manager’s ignorance Unskilled tasks No standards for task Employees find own way to complete task Scientific Management Henry Gantt ‘Gantt Charts’ – best way to schedule events What motions are in a task Therblig – eliminate unnecessary movements in a task People can be efficient Motivated by: money, job satisfaction Components of job satisfaction Fatigue, stress Frederick Taylor! Maximum prosperity only occurs at maximum productivity Scientific management Relationship between managers, employees and customers Managers responsible for all productivity Examine tasks of job, train employees on ONE best way to complete task Give employees immediate ($) rewards for meeting high standards Effects Employees=efficient hired hands (unskilled workers) Efficient companies need fewer employees Pay on piece rate Knowledge=prime resource, not skilled workers The system put ahead of man Don’t pay employees too much Problems – poor use of Taylor’s principles Exploit workers – cutting the rate when too efficient Work reduced to instructions/rules, very monotonous Skilled workers felt unappreciated, were phased out Chapter 1 – SEE CHAPTER 1 NOTES! Efficiency v. effectiveness -different words for the same process using different scales of time Kinds of managers Teaching management: science or art? Classical (historic) perspective
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Scientific Management: focused on individual people, ‘micro’ level; make individuals more efficient -Theory X: average person dislikes work, has no ambition, wants no responsibility, not intelligent Administrative Management: focused on designing the organization, ‘macro’ level Behavioral Management: people differ and make choices, leadership, negotiation, motivation, learning; Theory Y: average person will choice to work when it meets their desires, want to have control for their future Johari Window -by Joseph Luft and Harry Ingham Others see you differently than you see yourself We have a hard time understanding ourselves and what we want Lecture 2 Craft Workers – 1900s Craftsmen=independent contractors for a company Work a long time to produce a high quality, unique product P&L Automobile 200-300 cars/yr Contracts w/many different craftsmen Used hardened steel, different gauge tools Workers spend 9 hrs before repeating same task again Ford focused on organizing the division of manual labor so that things could be made as fast and simply as possible Three Major Advances 1. interchangeable parts from different producers, a. made in large quantities 2. parts based on simple designs
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This note was uploaded on 03/27/2008 for the course BUSINESS 06J:048 taught by Professor Christensen-salanski during the Fall '08 term at University of Iowa.

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Management Exam I - Management Exam I Notes Lecture 1 Problems in Management Managers ignorance Unskilled tasks No standards for task Employees

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