Running head: Six Sigma at 3M, Inc., Case Study 1Unit IV – Six Sigma at 3M, Inc., Case StudyPham Van ThanhMBA 6151 - Operations ResearchColombia Southern University
Running head: Six Sigma at 3M, Inc., Case Study 2No matter what industry corporates are in, quality always plays a crucial aspect inboth the failure and success. Omitting quality amongst various competitive marketplaces willnot let corporates exist in the long term. By this means, Six Sigma is considered as one of thebest strategic methods for improving process quality by identifying and minimizing defects aswell as variability. The case study of Six Sigma at 3M, Inc., will provide a generalperspective regarding the Six Sigma advantages and risks, the role of management inapplying this tool to various functions and the way it might influence the pioneering cultureat 3M company. Six Sigma was originally invented by a Motorola engineer - Bill Smith in 1980 butbecame popular by a General Electric strategist - Jack Welch in 1995. This managementmethodology enables companies to utilize arithmetical process monitor to fixedly andthoroughly analyze the root of defects and track the limitation of standard deviation andvariance in any vital processes to accomplish continual improvement that possibly reinforcesthe bottom line (Schroeder, Goldstein & Rungtusanatham, 2013). Correspondingly, it isbeneficial for 3M company to improve quality of products and services, cost reduction andefficient production. The design of new projects engages in developing each controllingsystem that helps to increase velocity of operations, smooth the cash flow as well as flexiblymeet customers’ requirements. The Six Sigma program also includes the incorporation of electronic means and strategicresource purchasing, which aims at providing quality control standards, convenience and cost
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- Spring '17