3-1 DIscussion Interpersonal Communications.docx - 3-1...

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3-1 Discussion: Interpersonal Communications in the Workplace After reading the article, “Communications in the Workplace” by Ruth Wienclaw, I was easily able to make a connection between the concepts presented and one my own experiences in the workplace. I started working as an Accounting Intern at EAN Holdings, LLC back in June, and soon enough got promoted to a full-time Staff Accountant at the end of July. To give a little more detail, my accounting department oversees a wide range of locations owned by Enterprise Rent-a-Car, Alamo Rent-a-Car and National Car Rental around the San Antonio, Texas area. I found a little bit of humor in Ruth Wienclaw’s statement that “Even for jobs such as accounting where it would be reasonable to assume that mathematical ability was more important than communication skills, it has been found that up to 80% of work time is actually spent in communication rather than in working with numbers” because this is completely true (Wienclaw, 2013). My job consists of establishing relationships with co-workers, supervisors, branch managers, and most importantly our customers. At first, I really did not enjoy getting out of the office and introducing myself to all of these employees, although after working here for three months or so, I have a much better understanding of why this face-to-face communication is so crucial to the company. Without getting the chance to meet the individuals that you are

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