Unformatted text preview: ASSESSMENT 2
Role- play: Meeting with board of directors and senior management
General Manager: Good Morning. During our previous meeting, I have discussed with you
the WHSMS for Pitsop Pty Ltd. including the core elements of the system as well as
the draft of our WHS Policy. Today, I would like to consult with you about the
requirements of the WHS plan such as the identification and control of hazards,
performance monitoring and implementation of the system.
Senior Management: I think on order to do that, we have to refer on the company's incident
summary report to figure out what needs to be work out with our WHS plan.
General Manager: That's right, I have looked into the report for the past 6 months and there
were really huge number of incidents relating to fuel spill and burns(oven) which
needs immediate control, and not just those two incidents but the other incidents as
well including falling stock in reserve, fire in rubbish bin and slip on wet shop floor.
Board of Directors: Since we have identified the incidents that needs to be manage and
control the next step now is to refer to health and safety laws applicable to Pitstop Pty
Ltd, such as law, code of practice and Australian standards and follow their measures
and procedures relating to identification and control of hazards.
General Manager: Yes, I have looking on to various legislations to ensure that all that will
be included in the WHS plan are legal and in accordance with the law particularly the
Victoria Legislation and NSW WHS Act. At the moment, I am working on to some
revisions on the company's policy that will cater the issues on the incident report.
Upon your approval these changes in policy will be implemented.
Senior Management: And how do you plan to implement these changes?
General Manager: In order implement these changes, we must conduct a meeting wherein
we discuss everything they need to know about the WHS plan and the changes in the
policies. It may also be necessary to train the managers about WHS responsibilities
and obligations as they will be the one responsible in the implementation as well as
performance monitoring of the employees to ensure that everyone follows the
standard and procedure and identify the hazards and treat them immediately.
Board of Directors: Wonderful. It will also be helpful if we set WHS targets.
General Manager: I agree, we must set target and try to reduce the hazard until we totally
eliminated them as much as possible.
Senior Management: Sounds great, lets continue to work on the WHS plan then. Thank you
for all the efforts to help the achieve its goal to be a workplace risk- free.
Plan containing outcomes of consultation In order to ensure that the WHSMS and its accompanying documentation will meet the needs
and expectations of all Pitstop employees across Victoria, NSW and Queensland, you are
piloting your WHSMS implementation in the Wollongong, NSW service station. Pitstop
Wollongong is the service station with the most WHS incidents to-date, with a representative
workforce of relatively new employees and with only a few long-serving staff.
Pitstop workplace current (pre-WHSMS) operations
Store activities list the following activities are carried out at Pitstop.
● Serve customers.
● Resolve issues associated with use of petrol or LPG pumps.
● Heat pies.
● Receive and store frozen and refrigerated food items.
● Banking notes and cash register balancing.
● Mop and clean floors.
● Clean all forecourt pumps.
● Pick up all rubbish on the forecourt.
● Replace water and supplies on the forecourt.
● Change display board prices.
● Move stock from reserve to retail shelves.
● Measure the fuel volumes in the underground storage tanks.
● Receive deliveries of LPG and Petrol.
● Receive and store retail products.
● Reorganise reserve stock.
● Stock take inventory items on forecourt, shop and reserve.
● Monitor employees under supervision.
● Aid employees where required.
● Coach/train employees.
● Induct new employees.
● Provide reports to senior management as requested.
● Sales, inventory and banking reports for General Managers.
● Performance Review and Development Program (PRDP).
Develop Risk Assessment and Control Procedure
Risk Store Risk Risk Risk Risk Risk mitigation description
275 Activities Fuel and
nt (What can
d impact (H/M/L) (H/M/L
storage of fuel
may arise to
effects M H Vehicular
may lead to
equipment L grade/
All staff must be trained to
Chemicals and fuels must
be stored to designated
area from sunlight & fire.
All chemicals and fuels
must be labelled properly
Controlled source of
ignition with signs and
warnings posted. H Safety
Mobility Designate clear traffic
movement before entering
Display clear traffic signs
such as speed limits.
protection to equipment
Locate fuel tanks and
chemical storage areas to
areas with minimum
used in car
in contact with
people L M Implementation/action plans for Wollongong store Safety
Health Staff shall be trained to
wear protection gloves/
goggles and clothing when
they are working with the
Return chemicals to their
original storage area after
All chemicals should be
properly stored and
labelled. ID Risk
P908 Staff lack
ine First aid
ss WHS legal
ments Speakers Constan
or/ HR N/A Custom
n Hazard identification planning, risk/ risk assessment and risk/ risk control
The Wollongong store’s approach to identifying, assessing, and controlling their health and
safety risks is outline in the WHS Risk Management Procedures.
The health and safety team at work has identified the legal and health and safety laws
applicable to Pitstop Pty Ltd, such as law, code of practice and Australian standards, and has
a library for access by all employees. Health and safety teams in the workplace continue to
store online database of chemicals. To access the data security sheet Health and safety legal
requirements will be updated by law review, such as the Work Cover NSW website and
participation in forum workshops and programs ran by state or local government agencies.
Pitstop Pty Ltd identifies and allocates financial and physical resources to effectively utilize
health and safety management systems in the workplace (WHSMS). These resources are
intended to allocate budgets to the health and safety team at work and to the overall budget of
each agency. Responsibility and Accountability
Health and safety managers in the workplace are responsible and empowered to ensure that
the WHSMS requirements are set up, installed and maintained in accordance with the
Occupational Health and Safety Management System AS / NZS 4801: 2001. WHSMS
Performance Report to Pitstop Pty Ltd for review and basis for WHSMS updates.
Training and Ability
The Wollongong store has consulted with its staff to identify training needs related to
effective work activities, as well as health and safety training.
Pitstop Pty Ltd determines the training capabilities and experience that employees and others
need to secure their jobs at work. Job description describes specific features and capabilities.
(Including legislative requirements). The annual performance management process also
identifies the need for training. There are situations where training is required and special
features such as staff must work. There are specific training for additional health and safety
roles, such as Emergency Guard, First Aid Officer and Safety Support Officer.
The annual health and safety training curriculum is listed in the HRM training calendar and
organized and implemented on demand.
The consultation between Pitstop Pty Ltd and its employees is an integral part of effective
workplace health and safety management. Pitstop Pty Ltd advises its employees to engage in
decision making regarding their work. Work on safety and systems designed to ensure the
health, safety and welfare of employees. Employee engagement at all levels is important for
ensuring a safe workplace.
Pitstop Pty Ltd is confident that it is sharing information related to health, safety and welfare
with employees. To provide employees with the opportunity to express their views and
participate in timely resolution of health, safety and welfare issues in the workplace. And the
views of employees are valued and taken into account.
The primary means of consultation is the Health and Safety Representative (HSR's)
established under the Health and Safety at Work Act.
Documentation and control
Central WHSMS documents are saved using standard templates and document control
processes. Documentation will be retained on the Workplace Health and Safety website,
changes to the document will be emailed to the employee and any document that is considered
uncontrolled. Policies are regularly reviewed by consultation with relevant stakeholders and
approved by the CEO. Furthermore, all policies are approved by and the date recorded in the
document. Operational Risk Management Pitstop Pty Ltd's risk identification and risk control procedures and assessment of the
effectiveness of control measures are provided in the WHS Risk Management Procedures and
can be found on the Workplace Health and Safety website
Inspection and Measurement
Pitstop Pty Ltd has a comprehensive program for tracking and measuring operations and core
activities. This includes testing and inspection requirements for the operation of buildings,
equipment, machinery and equipment, necessary services, waste disposal, chemical activities,
radioactive materials or sources and equipment subject to the WHS and the law.
Incident Investigation, correction, and protection
Pitstop Pty Ltd's WHS Risk Management Procedures provides step-by-step procedures for
reporting accidents and hazards. Accident and hazard forms can be found on the Health and
Safety Workplace website. History, accident and hazard reports are maintained by the health and
safety team and used for analysis and reporting. Three times a year and included in the annual
report to Pitstop Pty Ltd and Council. This information is also used to identify areas to be
covered during the annual planning process. Protected actions have been reviewed by the health
and safety team to ensure they are completed and effective. Periodic inspections of all
workplaces are carried out. Once the check is completed by the security support staff, the note
will be forwarded to the head of the agency for corrective action and follow-up.
Recording and recording management
Sanitary and safety records are maintained in accordance with the Pitstop Pty Ltd records
management process. Legal requirements include the treatment of all accident and hazardous
accident reports and the confidential filing of worker’s compensation records. Examples of
records maintained by health and safety workplaces include orientation and training. Audit and
testing report and chemical database.
Monitoring the WHS Management System
Pitstop Pty Ltd is periodically conducting a comprehensive internal audit using the Safety MAP
monitoring tool to assess the effectiveness of the WHSMS / Safety MAP tool management,
covering all aspects of health and safety planning; Implementation, monitoring and
measurement And management review The WHSMS internal audit unit operates on a yearly
basis with a three-year rotation to cover all departments.
Health and Safety Team at Work Prepares Annual Reports for Executives on Health and Safety
Management (WHSMS). The report provides essential information on the performance of
WHSMS so that it can continually review WHSMS to ensure that The on-site system continues
to meet the needs of Pitstop Pty Ltd. Role-play: Meeting with Wollongong manager and HSR General Manager: Good Morning. I am here to discuss and have a consultation as well
regarding the WHSMS implementation for the pilot program of Pitstop Pty Ltd
Wollongong service station.
Wollongong Manager: Wonderful. What are included in the WHS plan that needs to be
implemented here in Wollongong service station?
General Manager: As part of the WHS plan, employees are required to undergo trainings
related to effective work activities, as well as health and safety training. These
trainings are in accordance to legal and health and safety laws applicable to Pitstop
Pty Ltd, such as law, code of practice and Australian standards.
HSR: That's great, this will be helpful in addressing the company's health and safety issues.
General Manager: Exactly. As part of the training, we will introduce new and revised
procedures and processes to manage WHS risk like safety and emergency procedures,
proper handling and storage of chemicals and the using pie oven properly to avoid the
Wollongong Manager: That's brilliant. How will these plan be implemented?
General Manager: The WHS plan will be communicated to all employees in a form of
company meeting where all the necessary information and new policies and
procedures will be discussed. After that, the employees will be scheduled for the
training for effective work activities, as well as health and safety. As the manager of
Wollongong, you are then responsible to monitor the employees performance and
check constantly if they follow all the safety procedures and review the incident
report and ensure that risks are treated properly as soon as they arise.
Wollongong Manager: Sound great, I will do all the necessary actions to successfully
implement the WHS plan. ...
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- Three '17
- Pitstop Pty Ltd