Pitsop ASSESSMENT 2.docx - ASSESSMENT 2 Role play Meeting with board of directors and senior management General Manager Good Morning During our previous

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Unformatted text preview: ASSESSMENT 2 Role- play: Meeting with board of directors and senior management General Manager: Good Morning. During our previous meeting, I have discussed with you the WHSMS for Pitsop Pty Ltd. including the core elements of the system as well as the draft of our WHS Policy. Today, I would like to consult with you about the requirements of the WHS plan such as the identification and control of hazards, performance monitoring and implementation of the system. Senior Management: I think on order to do that, we have to refer on the company's incident summary report to figure out what needs to be work out with our WHS plan. General Manager: That's right, I have looked into the report for the past 6 months and there were really huge number of incidents relating to fuel spill and burns(oven) which needs immediate control, and not just those two incidents but the other incidents as well including falling stock in reserve, fire in rubbish bin and slip on wet shop floor. Board of Directors: Since we have identified the incidents that needs to be manage and control the next step now is to refer to health and safety laws applicable to Pitstop Pty Ltd, such as law, code of practice and Australian standards and follow their measures and procedures relating to identification and control of hazards. General Manager: Yes, I have looking on to various legislations to ensure that all that will be included in the WHS plan are legal and in accordance with the law particularly the Victoria Legislation and NSW WHS Act. At the moment, I am working on to some revisions on the company's policy that will cater the issues on the incident report. Upon your approval these changes in policy will be implemented. Senior Management: And how do you plan to implement these changes? General Manager: In order implement these changes, we must conduct a meeting wherein we discuss everything they need to know about the WHS plan and the changes in the policies. It may also be necessary to train the managers about WHS responsibilities and obligations as they will be the one responsible in the implementation as well as performance monitoring of the employees to ensure that everyone follows the standard and procedure and identify the hazards and treat them immediately. Board of Directors: Wonderful. It will also be helpful if we set WHS targets. General Manager: I agree, we must set target and try to reduce the hazard until we totally eliminated them as much as possible. Senior Management: Sounds great, lets continue to work on the WHS plan then. Thank you for all the efforts to help the achieve its goal to be a workplace risk- free. Plan containing outcomes of consultation In order to ensure that the WHSMS and its accompanying documentation will meet the needs and expectations of all Pitstop employees across Victoria, NSW and Queensland, you are piloting your WHSMS implementation in the Wollongong, NSW service station. Pitstop Wollongong is the service station with the most WHS incidents to-date, with a representative workforce of relatively new employees and with only a few long-serving staff. Pitstop workplace current (pre-WHSMS) operations Store activities list the following activities are carried out at Pitstop. Employees: Ongoing activities ● Serve customers. ● Resolve issues associated with use of petrol or LPG pumps. ● Heat pies. ● Receive and store frozen and refrigerated food items. ● Banking notes and cash register balancing. ● Mop and clean floors. Once-a-day activities ● Clean all forecourt pumps. ● Pick up all rubbish on the forecourt. ● Replace water and supplies on the forecourt. ● Change display board prices. ● Move stock from reserve to retail shelves. Weekly activities ● Measure the fuel volumes in the underground storage tanks. ● Receive deliveries of LPG and Petrol. ● Receive and store retail products. ● Reorganise reserve stock. ● Stock take inventory items on forecourt, shop and reserve. Store Managers: Ongoing activities ● Monitor employees under supervision. ● Aid employees where required. ● Coach/train employees. ● Induct new employees. ● Provide reports to senior management as requested. Daily activities ● Sales, inventory and banking reports for General Managers. Yearly activities ● Performance Review and Development Program (PRDP). Develop Risk Assessment and Control Procedure Risk Store Risk Risk Risk Risk Risk mitigation description ID RFC S12 75 RV M7 275 Activities Fuel and Chemical Storage Vehicular Moveme nt (What can happen) likelihoo d impact (H/M/L) (H/M/L ) Careless handling and storage of fuel and chemical may arise to fire and explosion, pollution, and serious health effects M H Vehicular movement may lead to collision with buildings or people, or other vehicles and equipment L grade/ Priorities Safety Health (Treatment strategies/Actions required) All staff must be trained to handle chemicals. Chemicals and fuels must be stored to designated area from sunlight & fire. All chemicals and fuels must be labelled properly and monitored. Controlled source of ignition with signs and warnings posted. H Safety Mobility Designate clear traffic movement before entering the forecourt. Display clear traffic signs such as speed limits. Provide mechanical protection to equipment and buildings Locate fuel tanks and chemical storage areas to areas with minimum traffic. RH MZC 887 2 Handlin g and manag ement of hazard ous chemic als Chemicals used in car wash/ kitchen cleaning detergents are harmful when in contact with people L M Implementation/action plans for Wollongong store Safety Health Staff shall be trained to wear protection gloves/ goggles and clothing when they are working with the said chemicals Return chemicals to their original storage area after use. All chemicals should be properly stored and labelled. ID Risk descriptio ns (activities) APSLE8 925 APWVC 765 APUSE P908 Staff lack of experienc e Emplo yees to be traine d All emplo yees Strategi es and actions required Trainings and inductio ns Written Cashier Personal and s develop verbal ment communic trainings ation Unknown All emplo of Safety yees and emergenc y procedure Safety and emergen cy procedu re overvie w Target activities / Outcomes Timel ine First aid training Every start of the quart er Improved communic ations June 2018 Overview meeting Start of traini ng proce ss WHS legal framework Start / Finis h Person Respons ible Resourc e require ments Monito ring proced ures Human Resourc es Depart ments Speakers Constan t supervis ions Supervis or Lecturer s Official trainers Seminars Supervis or/ HR N/A Custom er feedbac k Constan t retentio n Hazard identification planning, risk/ risk assessment and risk/ risk control The Wollongong store’s approach to identifying, assessing, and controlling their health and safety risks is outline in the WHS Risk Management Procedures. Legal requirements The health and safety team at work has identified the legal and health and safety laws applicable to Pitstop Pty Ltd, such as law, code of practice and Australian standards, and has a library for access by all employees. Health and safety teams in the workplace continue to store online database of chemicals. To access the data security sheet Health and safety legal requirements will be updated by law review, such as the Work Cover NSW website and participation in forum workshops and programs ran by state or local government agencies. Action Pitstop Pty Ltd identifies and allocates financial and physical resources to effectively utilize health and safety management systems in the workplace (WHSMS). These resources are intended to allocate budgets to the health and safety team at work and to the overall budget of each agency. Responsibility and Accountability Health and safety managers in the workplace are responsible and empowered to ensure that the WHSMS requirements are set up, installed and maintained in accordance with the Occupational Health and Safety Management System AS / NZS 4801: 2001. WHSMS Performance Report to Pitstop Pty Ltd for review and basis for WHSMS updates. Training and Ability The Wollongong store has consulted with its staff to identify training needs related to effective work activities, as well as health and safety training. Pitstop Pty Ltd determines the training capabilities and experience that employees and others need to secure their jobs at work. Job description describes specific features and capabilities. (Including legislative requirements). The annual performance management process also identifies the need for training. There are situations where training is required and special features such as staff must work. There are specific training for additional health and safety roles, such as Emergency Guard, First Aid Officer and Safety Support Officer. The annual health and safety training curriculum is listed in the HRM training calendar and organized and implemented on demand. Consultation The consultation between Pitstop Pty Ltd and its employees is an integral part of effective workplace health and safety management. Pitstop Pty Ltd advises its employees to engage in decision making regarding their work. Work on safety and systems designed to ensure the health, safety and welfare of employees. Employee engagement at all levels is important for ensuring a safe workplace. Pitstop Pty Ltd is confident that it is sharing information related to health, safety and welfare with employees. To provide employees with the opportunity to express their views and participate in timely resolution of health, safety and welfare issues in the workplace. And the views of employees are valued and taken into account. The primary means of consultation is the Health and Safety Representative (HSR's) established under the Health and Safety at Work Act. Documentation and control Central WHSMS documents are saved using standard templates and document control processes. Documentation will be retained on the Workplace Health and Safety website, changes to the document will be emailed to the employee and any document that is considered uncontrolled. Policies are regularly reviewed by consultation with relevant stakeholders and approved by the CEO. Furthermore, all policies are approved by and the date recorded in the document. Operational Risk Management Pitstop Pty Ltd's risk identification and risk control procedures and assessment of the effectiveness of control measures are provided in the WHS Risk Management Procedures and can be found on the Workplace Health and Safety website Inspection and Measurement Pitstop Pty Ltd has a comprehensive program for tracking and measuring operations and core activities. This includes testing and inspection requirements for the operation of buildings, equipment, machinery and equipment, necessary services, waste disposal, chemical activities, radioactive materials or sources and equipment subject to the WHS and the law. Incident Investigation, correction, and protection Pitstop Pty Ltd's WHS Risk Management Procedures provides step-by-step procedures for reporting accidents and hazards. Accident and hazard forms can be found on the Health and Safety Workplace website. History, accident and hazard reports are maintained by the health and safety team and used for analysis and reporting. Three times a year and included in the annual report to Pitstop Pty Ltd and Council. This information is also used to identify areas to be covered during the annual planning process. Protected actions have been reviewed by the health and safety team to ensure they are completed and effective. Periodic inspections of all workplaces are carried out. Once the check is completed by the security support staff, the note will be forwarded to the head of the agency for corrective action and follow-up. Recording and recording management Sanitary and safety records are maintained in accordance with the Pitstop Pty Ltd records management process. Legal requirements include the treatment of all accident and hazardous accident reports and the confidential filing of worker’s compensation records. Examples of records maintained by health and safety workplaces include orientation and training. Audit and testing report and chemical database. Monitoring the WHS Management System Pitstop Pty Ltd is periodically conducting a comprehensive internal audit using the Safety MAP monitoring tool to assess the effectiveness of the WHSMS / Safety MAP tool management, covering all aspects of health and safety planning; Implementation, monitoring and measurement And management review The WHSMS internal audit unit operates on a yearly basis with a three-year rotation to cover all departments. Management review Health and Safety Team at Work Prepares Annual Reports for Executives on Health and Safety Management (WHSMS). The report provides essential information on the performance of WHSMS so that it can continually review WHSMS to ensure that The on-site system continues to meet the needs of Pitstop Pty Ltd. Role-play: Meeting with Wollongong manager and HSR General Manager: Good Morning. I am here to discuss and have a consultation as well regarding the WHSMS implementation for the pilot program of Pitstop Pty Ltd Wollongong service station. Wollongong Manager: Wonderful. What are included in the WHS plan that needs to be implemented here in Wollongong service station? General Manager: As part of the WHS plan, employees are required to undergo trainings related to effective work activities, as well as health and safety training. These trainings are in accordance to legal and health and safety laws applicable to Pitstop Pty Ltd, such as law, code of practice and Australian standards. HSR: That's great, this will be helpful in addressing the company's health and safety issues. General Manager: Exactly. As part of the training, we will introduce new and revised procedures and processes to manage WHS risk like safety and emergency procedures, proper handling and storage of chemicals and the using pie oven properly to avoid the burn incidents. Wollongong Manager: That's brilliant. How will these plan be implemented? General Manager: The WHS plan will be communicated to all employees in a form of company meeting where all the necessary information and new policies and procedures will be discussed. After that, the employees will be scheduled for the training for effective work activities, as well as health and safety. As the manager of Wollongong, you are then responsible to monitor the employees performance and check constantly if they follow all the safety procedures and review the incident report and ensure that risks are treated properly as soon as they arise. Wollongong Manager: Sound great, I will do all the necessary actions to successfully implement the WHS plan. ...
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