ISM 5820 FinalExam.docx - Final Examination Fall 2018...

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Final Examination, Fall 2018 Systems Analysis and Design ISM 5820 Score: 27.5 Content Questions Question Number Answer Point s 1 Sources/Sinks: ATM, customer, bank Data stores: customer bank account, passwords, account transactions Processes: validate customer identity, identify customer request, process customer request, produce requested output 1 2 Three drivers for project selection are Problem, Opportunity, and Management Directives. 1 3 -Subject Matter Knowledge: Project managers should have a good understanding of the organization and its needs, as well as know enough about their products/services to hold intelligent conversations with (1) customers, (2) stakeholders, (3) suppliers, and (4) functional leaders within the organization -Project Management Tool Use: Effective project managers understand how, when, and why to deploy project management disciplines at different points in a project -Interpersonal and Leadership Skills: project managers know how to motivate people who do not work for them, and keep teams working effectively together -Communication: Project managers communicate clearly, concisely, and frequently; they would know which communication channel is appropriate (know when to send an email versus when working 1
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document is needed) -Organization: Project managers create structure from chaos by using specific tools such as charters, risk assessments, Gantt charts, decision matrices, and many other tools throughout the project. -Time Management: Project managers run efficient meetings, which results in good attendance by all parties over the long run, respect team members’ time, and understand that there are countless good things to be involved in, but there are a vital few best things that must be prioritized. 4 Project planning seems to be the most challenging as it is a multi-step process. The team needs to figure out what the requirements for the IS that will achieve the business needs and use their best estimate to figure out the best solution to achieve the needs. They also need to figure out a plan of what should be done if the original solution fails, find alternatives. Each of these steps require critical thinking, a difficult task in itself. 1 5 Critical path is the path in the project with the longest total duration Critical path 1 Develop effort and time estimates for each task 2 Using inter-task dependencies, determine every possible path through the project. 3 For each path, sum the durations of all tasks in the path. 4 The path with the longest total duration is the critical path .6 6 Economic Feasibility: Looks at the cost/benefit (both tangible and intangible) analysis of the proposed system -Operational Feasibility: Looks to see if the proposed system addresses the identified issues/solves the business problem or takes advantage of opportunities -Technical Feasibility: Assessing the development of organization’s technical ability to construct the proposed, along with the risks associated 1
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-Schedule Feasibility: Looks at the time‐frame and project completion
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