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HPT Key Figures 1 Running head: KEY FIGURES IN PERFORMANCE IMPROVEMENT Key Performance Improvement Figures and their Contributions to the field C. Janee’ Caslin Wayne State University
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HPT Key Figures 2 Abstract ISPI defines HPT as “a systematic approach to improving productivity and competence, using a set of methods and procedures—and a strategy for solving problems—for realizing opportunities related to the performance of people.” This discipline has advanced with the contribution of ideas, models and research. While there are numerous contributors in the field, this paper will focus on three, Thomas Gilbert, Roger Kaufman and Geary Rummler, and their accomplishments and contributions to the field of HPT.
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HPT Key Figures 3 Key Figures in Performance Improvement Problem solving strategies in the field of HPT are yet evolving and the list of key contributors continues to grow. Contributions range from definitions that describe HPT and its goals, standards that govern the discipline, theory that help you understand HPT and models that can be used to apply the theory and meet the goals. There are several names in the field that we hear regularly, for example, B.F. Skinner, Robert Gagne, Robert Mager and Geary Rummler, just to name a few. Yet there are so many more, and I assume it inspired an HPT student in Florida, Gina Minks, designed a mindmap (Exhibit 1) to display and summarize a large portion of them. So while the requirement of this assignment is only to focus on a few key figures, I thought it only fair to allow the numerous other key figures in the field to share a small portion of the spotlight in my paper (see exhibit 1). However, the key figures of focus for the remainder of this paper are Thomas Gilbert, Geary Rummler, and Roger Kaufman. Thomas Gilbert Thomas Gilbert’s contributions to HPT include the Behavior Engineering Model, Founding ISPI and starting Performance Improvement Quarterly. It is common to hear Thomas Gilbert referred to as the “Father of Human Performance Technology” (Dean, P., 1996), although an article published by Performance Improvement suggests that the title should be shared among others as well. Gilbert’s contribution of ideas and models resulted in improved organization performance (Binder, C.). He had a strong belief that people possessed most of the skills required for performance, but were inhibited from doing so because of environmental barriers.
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  • Winter '10
  • Ingrid Guerra-Lopez, Ph.D. CPT
  • Business Process Modeling Notation, performance improvement, Gilbert Islands, Roger Kaufman, Geary Rummler

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