6052N week8.docx - Patient satisfaction Patient...

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Patient satisfaction Patient satisfaction is something that every healthcare agency, physician, or hospital focuses on to provide high quality healthcare, improve patient outcomes, and provide safe care. Patient satisfaction is essential for health care services as it increases the likelihood of return visits, which can ultimately improve patient health while increasing revenue (Brown, 2018). It is important to collect data on patient satisfaction for hospitals to show the community that they are concerned about providing the best quality care and want the patients views in identifying areas that need improvement. Data Collection A primary care setting that serves 10,000 patients annually, in a suburban area, is very interested in understanding the patient’s point of view to help determine areas of care that can be improved. With this focus in mind, I created a five-question survey to assess patient satisfaction with the services my organization provides. The method I would use to gather data is sampling.
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  • Winter '17
  • Donna Hathorn
  • Physician, Health care provider

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