Running head: Organizational Systems Task 1
1
Organizational Systems and Quality Leadership
Task 1
Kali Gonzalez
Western Governors University
Running head: Organizational Systems Task 1
2
A.
UNDERSTANDING OF NURSING QUALITY INDICATORS
The application of nursing-quality indicators could assist the nurses in this case in
identifying issues that may interfere with patient care by having set goals specifically for this
type of issue. There are many nursing indicators that the NDNQI identify. I believe the main
indicators that the nurses in this scenario should focus on are; Hospital acquired pressure ulcers
and the incident rates from the Electronic Health Record, Physical Restraints, and Reassessment
cycles. The nurses on staff need to be aware of these specific indicators to increase patient
satisfaction and decrease harm to the patient. When someone is more aware of a certain situation
or, in this case an “indicator” they are more likely to take action because they are focused on the
task. The utilization of these indicators helps nurses by being able to recognize the issues at hand
and take responsibility for the problems that affect a patient’s perception of their care in the
hospital setting.
B.
ADVANCING QUALITY PATIENT CARE
There were many nursing quality indicators that were present in this case. The main ones
that stuck out were the Hospital Acquired Pressure Ulcers, Patient Satisfaction and Physical
Restraint Prevalence. Mr. J had a bad experience with both identified indicators. As pointed out
by Mr. J’s daughter, he had a red depressed area on his sacrum, which is a developing pressure
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