Crib Sheet 2 - statistical process control chart(upper and lower limits Assignable causes produce unstable distributions R Chart – Shows sample

Info iconThis preview shows page 1. Sign up to view the full content.

View Full Document Right Arrow Icon
Quality: totality of features and characteristics of a product or service that bears on its ability to satisfy stated of implied needs. Quality costs: Prevention (training…) Appraisal (inspecting…) Internal failure External failure TQM – Total quality management – throughout the organization (Deming 14) JIT – Pull system. Reducing inventory reveals problems Tools for TQM: Check sheet, scatter, cause/effect (airplane), Pareto (frequency – bar/plot), flow chart, histogram (bar),
Background image of page 1
This is the end of the preview. Sign up to access the rest of the document.

Unformatted text preview: statistical process control chart (upper and lower limits) Assignable causes produce unstable distributions R Chart – Shows sample ranges over time, monitors process Variability, independent from process mean. Variables: real value (x, R), Attributes: defects (p, c) Decision Variables X1 X2 X3 Objective Function: Min/Max/Meet… Formula Constraints (source + destinations) A1 formula number A2 formula number Break-even analysis: (TC = TC) TC = FC + (VC*Q)...
View Full Document

This note was uploaded on 03/28/2008 for the course BUS 360 taught by Professor C.r.marshall during the Fall '07 term at Wisc Stevens Point.

Ask a homework question - tutors are online