chapter 7 - Chapter 7 Management 1 Decision making and...

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Chapter 7 – Management 1. Decision making and planning process a. The planning process takes place within an environmental context. Managers must develop a complete and thorough understanding of this context to determine the organization’s mission and to develop its strategic, tactical and operational goals and plans. 2. Organizational Goals a. Purpose of Goals i. Provide guidance and direction for people in the organization ii. Goal Setting practices Strongly affect other aspects of planning iii. Goals can serve as a source of motivation for employees of the organization iv. Goals provide an effective mechanism for evaluation and control b. Kinds of Goals i. Level- Set goals for different levels of the organization 1. Mission - A statement of an organization’s fundamental purpose 2. Strategic Goal - A goal set by and for top management of the organization 3. Tactical Goal – A goal set by and for middle managers of the organization 4. Operation Goal – A goal set by and for lower level managers of the organization
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This note was uploaded on 03/28/2008 for the course MGMT 370 taught by Professor Smith during the Spring '08 term at Iowa State.

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chapter 7 - Chapter 7 Management 1 Decision making and...

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