510 Homework week 4 .docx - Homework Assignment 4 1...

This preview shows 1 out of 2 pages.

Homework Assignment 4 1 Describe the experience in the project. The recent project was to reduce data utilization to about 12 thousand users. My responsibility is to prevent overage for the customer telephone account. We had over 12 thousand users who were us - ing data, and the company could not track if it were for personal usage or business usage. The users are denying that the usage was for personal usage and that the e-mail they were receiving was causing the hight data usage. 2 What were the solutions used to address the problem? We offer the customer to add solutions like Go Canvas which is an ap - plication that will allow the company to track the usage and block any unapproved application that is high data usage like Netflix and Hulu. The application will cost about 275 dollars per year, and they can add up to 50 devices to monitor. 3 Was the case you described a special-cause or common- cause? The common cause is that the users are not paying for the service and company is, and they are not responsible for the usage. Another
Image of page 1

Subscribe to view the full document.

Image of page 2
You've reached the end of this preview.
  • Fall '15
  • Mr.RobertSmith
  • Conclusion, 275 dollars, Go Canvas

{[ snackBarMessage ]}

What students are saying

  • Left Quote Icon

    As a current student on this bumpy collegiate pathway, I stumbled upon Course Hero, where I can find study resources for nearly all my courses, get online help from tutors 24/7, and even share my old projects, papers, and lecture notes with other students.

    Student Picture

    Kiran Temple University Fox School of Business ‘17, Course Hero Intern

  • Left Quote Icon

    I cannot even describe how much Course Hero helped me this summer. It’s truly become something I can always rely on and help me. In the end, I was not only able to survive summer classes, but I was able to thrive thanks to Course Hero.

    Student Picture

    Dana University of Pennsylvania ‘17, Course Hero Intern

  • Left Quote Icon

    The ability to access any university’s resources through Course Hero proved invaluable in my case. I was behind on Tulane coursework and actually used UCLA’s materials to help me move forward and get everything together on time.

    Student Picture

    Jill Tulane University ‘16, Course Hero Intern