COMM 103 Floyd Chapter 5 Study Guide.doc

COMM 103 Floyd Chapter 5 Study Guide.doc - COMM 103 Study...

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COMM 103 Study Guide Floyd, 1 COMM 103 Study Guide for Chapter 5 Understand the following concepts and terms well enough to be able to answer true/false, multiple choice, and matching questions about them. When you see the word “know” below, it connotes a definition, model, or list that contains several parts. When you see the word “understand,” it means the concepts are a bit more complex. Exam questions may ask you to identify terms and apply them to hypothetical situations. Good luck! Chapter 5 1. Know what nonverbal communication is a. Behavior and characteristics that convey meaning without using words 2. Know the six characteristics of nonverbal communication, including: a. Emoticons: textual representation of facial expression b. How nonverbal communication plays a part in deception i. Nonverbal is usually believed over verbal communication c. Immediacy behaviors: nonverbal signals of affection and affiliation 3. Know the ten channels of nonverbal communication, including the names of the study of each (oculesics, kinesics, etc.)
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