MIS CLASS 5 - RJ Puntoni MIS Assignment for Class 5 1....

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RJ Puntoni MIS Assignment for Class 5 1. - Operations o There was no uniformity, the restaurants were run differently all over the country and the world. Example: “A cheeseburger could have been a chicken sandwich, could have been a steak” (Rock in a Hard Place). The service of a customer’s local Hard Rock could be horrible in comparison to the one the customer visited on vacation, therefore they choose not to dine in the local Hard Rock - Merchandising o Company relied on managers with no merchandising experience o Cleveland Hard Rock Café opened and did not have any T-shirts for the first three weeks - Financial o Three different sets of books The managers of the individual restaurants The corporate finance department The CEO o Financial statements were e-mailed to corporate o 50 different ledgers 2. - The solution is integrating the systems across the entire chain. o
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This note was uploaded on 03/28/2008 for the course MIS 301 taught by Professor Zack during the Spring '08 term at Northeastern.

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MIS CLASS 5 - RJ Puntoni MIS Assignment for Class 5 1....

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