Tutorial 2.pdf - Tutorial 2 Introduction to Communication ABCC1103 COMMUNICATION IN THE CONTEXT OF RELATIONSHIP The Importance of Establishing Personal

Tutorial 2.pdf - Tutorial 2 Introduction to Communication...

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)COMMUNI)C'ATION IN TH+E )CONT+EXT OF R+EL'ATIONSHIP
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+EVOLUTION OF P+ERSON'AL R+EL'ATIONS • Level °% : (Beginning of friendship • Level ±% : )Close relation • Level ²% : Strong relations
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Phases of Relation and )Communication Needs
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)Controlling )Conflict in Personal Relation
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)COMMUNI)C'ATION 'AT TH+E WORKPL'A)C+E When we examine the communication at workplace³ we are actually looking at interpersonal communication occurring in an organisation´
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The Function of )Communication at the Workplace )Communication in the context of relation among organisational members aims at informing³ persuading³ making progress³ and integrating relations´
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)Communication mediator or channel used to interact in work situation must be taken into account´
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In the relation between employer and employees³ communication functions to control³ motivate³ inform³ and has the role to state or voice out emotion´
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Factors Influencing Personal Relations at Workplace
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Understanding the )Concept of Society 'As stated by Mandelbaum µ°$97±¶³ concept of community is as follows% : 'A society consists of individuals who orientate themselves as part of the inhabitants in its environmental scope´ Society practices are continuous´ Norms and culture of a society depend on the extent social perception is shaped to accept and adapt the aspects in their life´ The society always changes³ and these changes are highlighted in the communication process that takes place´
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)Communication system in the society
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)Communication and Social )Change in the Society The process of social change has direct relation with the communication process´ This involves advancement of knowledge including techniques³ ideas³ information³ institutions³ and cultural practices´
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Meaning of )Culture and Intercultural )Concept
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)Cultural Implication in the )Context of Personal Relations 'Assumption of the existence of similarities between individuals of different cultural background´ )Conditions may become worse when there is a tendency to look at and evaluate other people from one’s own cultural perspective³ and regard his own culture as the best³ positive³ and natural³ or what is termed as ‘ethnocentrism’´ The level of ethnocentricity influences communication conduct between individuals³ group³ public³ and mass communication´
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)Cognitive ability affects what and how a person forms a perception´ Spoken language affects the messages delivered and the interpretation of meaning that vary in different cultures´ +Every culture has a different acceptance and different perspective of a person’s roles´ When stereotypes³ prejudices³ and misconception are used as criteria in a different culture³ they will hinder communication´
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