DS 412 Spring 2019 Operations Management Syllabus Section 10: T/Th 11:00am-12:15pm BUS 217 1/27/2019 Page 1 of 2 COURSE ADMINISTRATIONInstructor: Julia Miyaoka Office: BUS 205B Phone: (415) 338-7022 Email: [email protected]Office Hours: Mondays 1:30pm-3:50pm; Tuesdays/Thursdays 10:00am-10:50am COURSE DESCRIPTIONIntroduction to management of service and manufacturing operations. Topics include business forecasting, capacity planning, inventory control, quality management, and project scheduling. Focus on quantitative analysis. Use of computer-based models.COURSE LEARNING GOALSThe purpose of this course is to introduce the student to the typical problems and topics associated with the management of manufacturing and service operations; the proper analysis of those problems; and their practical implications. The student should be able to: A. Understand and apply the basic concepts of operations management to practical situations. B. Use relevant quantitative techniques to analyze and solve operations management problems as follows: B1) Recognize and justify the appropriate technique to apply. B2) Execute the appropriate calculations competently. B3) Interpret the result, considering whether it makes sense, and then communicate appropriate recommendations as appropriate to the business context.