IFSM 300 stage 2.docx - II. Process Analysis A Hiring...

II. Process Analysis
A Hiring Process: Maryland Technology consulting (MTC) is a very stable company that
offers technology consulting services. MTC has received a tremendous growth and success
from the talents of their IT consultants and the quality IT service it offers to its clients. In
the anticipation of winning two large contracts, MTC plans to expand its workforce by
employing new consultants who will be able to offer IT consultation services promptly and
efficiently. Currently, MTC is facing a challenge of hiring 75 consultants as fast as possible
and therefore it seeks to find a commercial off the shelf software product that will
automate manual hiring processes to improve its efficiency and effectiveness. The
introduction of the IT system to higher new consultants will be of great importance to the

MTC because it will be able to solve the challenges that the current manual system has
been experiencing. MTC has used a manual hiring system for each new hire since May
2008. This system is less efficient and lacks electronic and digital processing. “As more and
more data was stored and linked, managers attempted greater detail as well as greater
abstraction in order to create entire management reports from the raw, stored data”
(Dimitrios, Sakas, & Vlachos, 2013).
MTC Hiring Process
As-Is Process Responsible MTC
Position
To-Be Process – How
the System Will
Support the New
Process
Business Benefits
of Improved
Process
1 Recruiter receives application
from job hunter via Postal
Service Mail.
Recruiter System will
receive application via on-
line submission through
MTC Employment Website
and store in the applicant
database within the hiring
system.
More efficient
submission process
decreases time needed
to receive and begin
processing applications.
This will present a
positive image to
potential employees and
help MTC compete for
top IT talent.