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Organizational Systems and Quality LeadershipTask 3Demetrios KiriopoulosWestern Governors University
ORGANIZATIONAL SYSTEMS TASK 3 2A1. Country to CompareIn this paper, the healthcare systems of the United States and of United Kingdom will be compared.A1. AccessAccess in the United States depends on the health insurance one holds. Depending on the health insurance, or the lack of, people must choose where they want to go. Many urgent care clinics and hospitals are available, but each carry a co-pay, where the person receiving treatment must pay out-of-pocket at the time of their services. Urgent care clinics are open during the week, but are closed on the weekends. Many offer up-front pricing, available to the consumer at the time of service. Depending on the person’s healthcare coverage, a co-pay may be paid for services rendered. In the United Kingdom, access to a healthcare professional is available at all hours of the day, seven days a week. General Practitioners (GP) are seen initially, with any sort of illness, and act as “gatekeepers” for the specialty doctors. Usually, the gatekeeper (GP) can solve the issues in their offices, rather than waste medical resources with higher-paid, specialty doctors. As the United Kingdom has universal healthcare, where the government pays for each citizen, there are no co-pays, or any bills at the end of services rendered. The consumer will never receive a bill, nor will there be a possibility of bankruptcy, as is the case with United Stateshealthcare. Healthcare insurance is provided by the government, at all ages, as you a citizen of the UK, compared to the scene in the US, where age, job, and even the ability to afford coverage all weighs in on actually having it. There is one downside to the UK healthcare system, however: its relatively low marks in responsiveness it receives from citizens. The UK has tight control of funding and health resources which results in waiting lists for non-essential medical care. The US, given it is
ORGANIZATIONAL SYSTEMS TASK 3 3delivered almost exclusively by the private sector providers, ranks number one on responsiveness, according to a WHO survey (Brundtland, 2013).