Final Exam 2018.docx - MGT 6345 FINAL EXAM Instructions 1 2...

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MGT 6345 FINAL EXAM Instructions: 1. Read all of the instructions before moving onto the final exam. 2. Answer the mandatory question and answer one of the optional questions. 3. To receive full credit, your answers should be tied to the concepts and reading material from the course where appropriate. 4. To receive credit for your solution to the mini-case, your answer must meet the above criterion and must: a. Demonstrate definitive decision-making. b. Outline clear, specific courses of action that you will take. c. Provide a well-developed justification for your decision. d. Avoid being interpreted as something that you “might” do or something that “could” be done. You should tell me what you will do, not what you might do. 5. As you write you exam, save the exam at regular intervals in case of system crash, coffee spills, property destruction due to superhero battles, etc. 6. When you have finished your exam, save the file for your records. 7. After you have saved your exam, submit a copy of the file to the exam drop box. 8. Save a copy of your submission receipt. 9. Email a copy of your exam directly to me if you suspect that the system did not accept your submission. 10. Congratulate yourself! You just completed a graduate-level, comprehensive exam.
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Mandatory Question (50 points): The question is based on the mini-case below. Please read the case and then answer the question that follows that case. Imagine that 8 months ago you were promoted to the position of general manager at a retail distribution center for Home Depot. Prior to accepting this promotion you worked as the operations manager for a Home Depot distribution center in Chambersburg, Pennsylvania. The distribution center (which everyone simply calls “the plant”) lies just outside the limits of the Dallas-Fort Worth metroplex (DFW). Your distribution center supplies retail inventory for 9 DFW Home Depot locations. In your new role, you are now responsible for the production floor, the HR department, facilities and asset management, the delivery department, and the service department (the service department provides internal service to the 9 Home Depots that you supply). Each of these departments has a departmental manager that reports to you. The departmental managers are: Paul Murphy—Production Manager. Paul has been with the company for 12 years and is thought to be one of the best managers in the DFW region. In addition, Paul and his wife have become close personal friends of yours over the years. Bob Harris—HR manager. Bob took over the HR department at the plant 5 years ago, he had been able to decrease labor costs for the production floor by about 5-6% each year. Tim Friedmont—Facilities Manager. Tim had a degree in electrical engineering. His main responsibility was making sure the plant and property (including production lines and vehicles) were functioning properly and safely.
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  • Summer '16
  • Rahul Chauhan, PhD
  • Management, Director of football, Maggie Sims

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