MBA. Tran T. Bich Nhung_UNIT IV CASE STUDY - Six sigma 3M.docx

UNIT IV CASE STUDY “SIX SIGMA AT 3M, INC.,”
1. What will be the benefits, costs, and risks of the Six Sigma program, and how will
they be tracked and supported?
2. How should the various functional areas in the organization be included in the Six
Sigma initiative, and what role should senior and middle management play in this
change initiative?
3. What are the human resource implications for deploying Six Sigma (e.g.,
employee selection, roles, organizational structure, and reward systems)?
4. How will Six Sigma affect the innovative culture at 3M? Is Six Sigma enough
with respect to the future? Include thoughtful reflection concerning your
recommendations to 3M going forward.
1. What will be the benefits, costs, and risks of the Six Sigma program, and how
will they be tracked and supported?