PrtsSpclst-Web-Studyguide-2019.pdf - The Official ASE Study Guide ASE Parts Specialist Tests ASE Parts Specialist Tests Table of Contents \u201cWhich Parts

PrtsSpclst-Web-Studyguide-2019.pdf - The Official ASE Study...

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ASE Parts Specialist TestsTHEOFFICIALASESTUDYGUIDE
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“Which Parts Specialist Test Should I Take?” ����������������� 3Overview ����������������������������������������������������������������������� 4–8Parts Specialist Tests �������������������������������������������������� 9–26Med/Hvy Truck Parts Specialist (P1) ...............................................9Automobile Parts Specialist (P2) ....................................................15General Motors Parts Consultant (P4).............................................22Test Prep & Training ������������������������������������������������������� 27Table of ContentsASE Parts Specialist TestsCOPYRIGHT © 2019 byNational Institute forAUTOMOTIVE SERVICE EXCELLENCEAll rights reserved
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ASE Parts Specialist Study Guide Page 3 “Which ASE Parts Specialist Test Should I Take?”Each of the ASE Parts Specialists Testsare designed to address a different segment of this diverse business, so that candidates can choose the test most closely related to the work that they do.The Medium/Heavy Truck Parts Specialist Test (P1)is designed to assess a candidate’s knowledge of the skills necessary to work competently as a parts specialist in a wholesale, retail, or fleet environment. This test reflects the wide range of component systems that a parts specialist must be familiar with, as well as the communication, sales, and inventory management skills that are an important part of each parts specialist’s job. The Automobile Parts Specialist Test (P2)was developed in cooperation with the aftermarket wholesale and retail automobile parts industry to assess the knowledge of the skills necessary to work competently as a parts specialist at a retail or jobber parts store. Automobile parts specialists must possess knowledge about a wide range of vehicle component systems for all makes and models, as well as customer relations, sales, merchandising, vehicle identification, cataloging, and inventory management skills. The General Motors Parts Consultant Test (P4)was developed with the cooperation of GMCCA to assess a candidate’s knowledge of the skills necessary to work competently in a General Motors Dealership parts department. The test is based upon very specific working knowledge of the GM Parts, Dealer Parts and Accessories Policies and Procedure Manual and the 19 specific Major Parts Groups.
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Page 4 ASE Parts Specialist Study GuideOverviewIntroductionThe goal of the Parts Specialist Certification Program is to improve the marketing of automobile and medium/heavy truck parts and service by improving the professionalism of parts specialists. TheParts Specialist Series includes three tests with questions on product knowledge, vehicle systems, and communications
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