English 102 Chapter 1, Review Questions 6. Two thirds of new jobs require post secondary education. 7. Communication skills are primarily obtained through nurture rather than through nature. 8. Through the use of Telephony: Voice Internet Protocol, Multifunctional Printers, Handheld Wireless Devices, Voice Recognition, Electronic Presentations, video phones, and web conferencing the trends of communications evolve and change how businesses communicate with partners, clients, and potential clients. 9. Encoding is the ability to convert the idea into words or gestures that will convey a message. Going through a medium in which the message is transmitted is called a channel. Decoding involves translating a message form into its meaning. 10. Eleven techniques that can help improve your listening skills are to stop talking, control your surrounding, establish a mindset, keep an open mind, listen for main points, capitalize on lag
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- Spring '10