WINSEM2018-19_STS2002_SS_TT621_VL2018195001084_Reference Material I_Interview skills - Types of inte - T Y P E S O F IN T E R V IE W www et hnu s com S

WINSEM2018-19_STS2002_SS_TT621_VL2018195001084_Reference Material I_Interview skills - Types of inte

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Unformatted text preview: T Y P E S O F IN T E R V IE W www . et hnu s. com S chedu l e a m ock i nt erv i ew a t www . egu ru . ooo facebook . com/et hnus T Y P E S O F IN T E R V IE W TYPES OF INTERVIEW S T R UC T UR E D A ND UNS T R UC T UR E D INT E R V IE W C LOS E D QUE S T IONS A ND H Y P OT H E T IC A L QUE S T IO N S INT E R V IE WE R ’S P E R S P E C T IV E QUE S T IONS T O A S K / NOT A S K D UR ING A N INT E R V IE W I NT RO D U CT I O N T he ge ne ra l t hou ght proc e s s for a ny c a ndi da t e be fore ge t t i ng a j ob i s t o k now t he me t hods a nd t ri c k s t o ge t s e l e c t e d i n a n i nt e rv i e w . T he foc u s a re more t ow a rds e i t he r a c a de mi c s or t he norma l i nt e rv i e w t i ps l i k e body l a ngu a ge , fa c i a l e xpre s s i ons e t c . B u t t o ge t s u c c e s s i n a ny a s pe c t w e mu s t fi rs t i de nt i fy v a ri ou s c ompone nt s of t ha t a s pe c t . S i mi l a rl y be fore pre pa ri ng for a n i nt e rv i e w c onc e nt ra t e more on t he t y pe of i nt e rv i e w a nd t he proc e du re s fol l ow e d i n t ha t t y pe Im a g i n e t h a t y o u a r e a t t e n d i n g t h e i n t e r v i e w of a mul t i na t i ona l c ompa ny a nd y ou ha v e pre pa re d e xa c t l y ba s e d on a l l t he a c a de mi c re q u i re me nt s . T he pa ne l me mbe rs s t a rt t o www . et hnu s. com S chedu l e a m ock i nt erv i ew a t www . egu ru . ooo facebook . com/et hnus T Y P E S O F IN T E R V IE W a s k t he q u e s t i ons a nd y ou ha v e a ns w e re d pe rfe c t l y . S u dde nl y t he i nt e rv i e w pa ne l ha s s t a rt e d a s k i ng s i t u a t i ona l ba s e d q u e s t i ons or w ha t i f t y pe of q u e s t i ons . Y ou s t a rt t o be du mbs t ru c k a t t ha t mome nt . T hi s i s w he re k now i ng t he s t a nda rd me t hod for e a c h t y pe c ome s i nt o pl a y . B e l ow a re t he v a ri ou s t y pe s of i nt e rv i e w s t ha t w ou l d re a l l y he l p y ou t o c a t e gori z e t he pre pa ra t i on ba s e d on t he type. I NT E RV I E W - D E F I NI T I O N In t e r v i e w a s d e f i n e d b y T h e A dv a nc e d Le a rne r’ s di c t i ona ry : O xford “A forma l me e t i ng a t w hi c h s ome body i s a s k e d q u e s t i ons t o s e e i f t he y a re s u i t a bl e for a pa rt i c u l a r j ob or c ou rs e of s t u dy of a c ol l e ge /u ni v e rs i t y . ” T he obj e c t i v e of i nt e rv i e w i nc l u de s : V e ri fi e s t he i nforma t i on obt a i ne d t hrou gh a ppl i c a t i on form a nd t e s t s . He l ps obt a i n a ddi t i ona l i nforma t i on from t he a ppl i c a nt ot he rw i s e not a v a i l a bl e . Gi v e s t he c a ndi da t e ne c e s s a ry fa c t s a nd i nforma t i on a bout the job a nd the orga ni z a t i on. A n i nt e rv i e w ha s t he a bov e me nt i one d obj e c t i v e s but i t ma y be he l d ba se d on di ffe re nt t y pe s . T Y PE S O F I NT E RV I E W S T he re a re ma ny t y pe s of i nt e rv i e w s t ha t a n o r g a n i z a t i o n c a n a r r a n g e . It d e p e n d s o n t h e obj e c t i v e s of t a k i ng t he i nt e rv i e w . S ome i mport a nt t y pe s of i nt e rv i e w s a re s t a t e d below: P e r s o n a l in t e r v ie w s T hi s t y pe of i nt e rv i e w i s de s i gne d t o obt a i n i nforma t i on t hrou gh discussion a nd obs e rv a t i on a bou t how w e l l t he i nt e rv i e w e e w i l l pe rform on t he j ob. E v a l u a t io n in t e r v ie w s T he i nt e rv i e w s w hi c h t a k e pl a c e a nnu a l l y t o re v i e w t he progre s s of t he i nt e rv i e w e e a re c a l l e d t he e v a l u a t i on i nt e rv i e w s . P e r s u a s iv e in t e r v ie w s www . et hnu s. com S chedu l e a m ock i nt erv i ew a t www . egu ru . ooo facebook . com/et hnus T Y P E S O F IN T E R V IE W T hi s t y pe of i nt e rv i e w i s de s i gne d t o s e l l s ome one a produ c t or a n i de a . S t r u c t u r e d in t e r v ie w s S t ru c t u re d i nt e rv i e w s t e nd t o fol l ow forma l proc e du re s ; t he i nt e rv i e w e r fol l ow s a pre de t e rmi ne d a ge nda or q u e s t i ons . U n s t r u c t u r e d in t e r v ie w s Whe n t he i nt e rv i e w doe s not fol l ow t he f o r m a l r u l e s o r p r o c e d u r e s . It i s c a l l e d a n u ns t ru c t u re d i nt e rv i e w . C o u n s e l in g in t e r v ie w s Thi s ma y be he l d t o fi nd out w ha t ha s be e n t rou bl i ng t he w ork e rs a nd w hy s ome one ha s not be e n w ork i ng. D is c ip l in a r y in t e r v ie w s Di s c i pl i na ry i nt e rv i e w s a re oc c u rri ng w he n a n e mpl oy e e ha s be e n a c c u s e d of bre a c hi ng t he orga ni z a t i on’ s ru l e s a nd proc e du re s . S t r e s s in t e r v ie w It i s d e s i g n e d t o p l a c e t h e i n t e r v i e w e e i n a s t re s s s i t u a t i on i n orde r t o obs e rv e t he i nt e rv i e w e e s re a c t i on. P u b l ic in t e r v ie w s These include politica l t e l e v i s i on a nd ne w s pa pe r. pa rt i e s ’ ra di o - I n fo r m a l o r c o n v e r s a t io n a l in t e r v ie w In the c onv e rs a t i ona l i nt e rv i e w , no pre de t e rmi ne d q u e s t i ons a re a s k e d, i n orde r t o re ma i n a s ope n a nd a da pt a bl e a pos s i bl e t o t he i nt e rv i e w e e ’ s na t u re a nd pri ori t i e s ; du ri ng t he i nt e rv i e w t he i nt e rv i e w e r “goe s with the flow”. B e h a v io r a l in t e r v ie w s B e ha v i ora l ba sed i nt e rv i e w i ng is i nt e rv i e w i ng ba s e d on di s c ov e ri ng how t he i nt e rv i e w e e a c t e d i n s pe c i fi c e mpl oy me nt re l a t e d s i t u a t i ons . S t a n d a r d iz e d o r o p e n - e n d e d in t e r v ie w www . et hnu s. com S chedu l e a m ock i nt erv i ew a t www . egu ru . ooo facebook . com/et hnus T Y P E S O F IN T E R V IE W O pe n-e nde d q u e s t i ons a re a s k e d t o a l l i nt e rv i e w e e s ; t hi s a pproa c h fa c i l i t a t e s fa s t e r i nt e rv i e w s fa s t e r i nt e rv i e w s t ha t c a n be more e a s i l y a na l y z e d a nd c ompa re d. C l o s e d o r fix e d - r e s p o n s e in t e r v ie w It i s a n i n t e r v i e w w h e r e a l l i n t e r v i e w e r s a s k t he sa me que st i ons a nd a sk e d t o c hoose a ns w e rs from a mong t he s a me s e t of a l t e rna t i v e s . T hi s forma t i s u s e fu l for t hos e not pra c t i c e d i n i nt e rv i e w i ng. T he a bov e me nt i one d a re t he t y pe s of i n t e r v i e w s . In w e w i l l f o c u s o n t h e t y p e s re q u i re d for profe s s i ona l pu rpos e s . STRUCTUR ED AN D UN STRUCTU RE D IN TERVIEW S T RU CT U RE D I NT E RV I E W S t r u c t u r e d In t e r v i e w i s a t y p e o f p e r s o n a l i nt e rv i e w , i n w hi c h t he i nt e rv i e w e r u s e s a fi xe d forma t , w he re i n t he q u e s t i ons a re p r e p a r e d i n a d v a n c e . It u s e s h ig h l y s y s t e m a t is e d t e c h n iq u e s o f r e c o r d in g . It i s a me t hod of q u a nt i t a t i v e re s e a rc h u s e d for t he pu rpos e of t he s u rv e y , w hi c h a i ms a t p r e s e n t i n g t h e p r e - s e t q u e s t io n s , in e v e r y in t e r v ie w , w h ic h t h e s a m e s e q u e n c e . It i s a l s o k now n a s a pa t t e rne d or pl a nne d i nt e rv i e w . I M PO RT A NCE O F S T RU CT U RE D I NT E RV I E W Fol l ow i ng a re t he i mport a nc e of s t ru c t u re d i nt e rv i e w . E mpl oy e rs use the s t ru c t u re d job i nt e rv i e w forma t w he n t he y w a nt t o a s s e s s c a n d id a t e s im p a r t ia l l y b e c a u s e q u e s t io n s www . et hnu s. com S chedu l e a m ock i nt erv i ew a t www . egu ru . ooo facebook . com/et hnus T Y P E S O F IN T E R V IE W a r e p r e - d e t e r m in e d , a n d t h e r e i s a r a n k i n g s y s t e m, t he re i s l i t t l e c ha nc e for u nfa i r or subj e c t i v e a sse ssme nt . T h i s h e l p s i n t e r v i e w e r s a v o id a n y l e g a l is s u e s r e l a t e d t o u n fa ir h ir in g p r a c t ic e s . A s t ru c t u re d j ob i nt e rv i e w a l s o a l l ow s t he e mpl oy e r t o foc us on t he spe c i fi c sk i l l s a nd a bi l i t i e s t ha t a re re q u i re d for t he pos i t i on With questions focused on specific sk ills, a s t r u c t u r e d j o b in t e r v ie w is o ft e n c o n s id e r e d a m o r e e ffe c t iv e w a y o f t e s t in g a c a n d id a t e ’ s p o t e n t ia l p e r fo r m a n c e o n the job. This i nt e rv i e w forma t also a llows e m p loy e r s to a s s e s s h a r d -to-m e a s u r e s k il l s , l i k e i n t e r p e r s o n a l s k i l l s a n d o r a l c ommuni c a t i on. B a s e d on t he a bov e i mport a nc e t he e mpl oy e e s e nc ou ra ge t he ms e l v e s t o c re a t e s t ru c t u re d i nt e rv i e w . B E NE F I T S O F S T RU CT U R E D I NT E RV I E W S Re s e a rc h s how s t ha t s t ru c t u re d i nt e rv i e w s a re t w i c e a s e ffe c t i v e a s u ns t ru c t u re d w he n: They include questions ba sed on job a na lysis. E a c h c a ndi da t e i s a sk e d t he sa me questions. T he y prov i de c he c k s a nd ba l a nc e s by i nv ol v i ng more t ha n one pe rs on. Ca ndi da t e s a re ra t e d v i a de t a i l e d s c a l e s t o c re a t e s u bj e c t i v e da t a . They enha nce consistency a c ros s ca ndida tes. T he y he l p i n a s s e s s i ng t he c l a ri t y of thoughts of the ca ndida te. T he s e a re s ome of t he be ne fi t s of s t ru c t u re d i nt e rv i e w s . HO W T O PRE PA RE F O R S T RU CT U RE D I NT E RV I E W T o pre pa re for a s t ru c t u re d i nt e rv i e w , ma k e s u r e y o u k n o w h o w y o u r s k il l s a n d q u a l ific a t io n s fit t h e p a r t ic u l a r j o b . L o o k ba c k a t t he j ob l i s t i ng, a nd u nde rl i ne t he j ob r e q u i r e m e n t s . T h e n , m a k e a l is t o f y o u r s k il l s a n d a b il it ie s t h a t m a t c h t h o s e r e q u ir e m e n t s . M a k e s u r e y o u k n o w t h e www . et hnu s. com S chedu l e a m ock i nt erv i ew a t www . egu ru . ooo facebook . com/et hnus T Y P E S O F IN T E R V IE W a ns w e rs for the i nt e rv i e w q u e s t i ons . following s t ru c t u re d T e l l me a bou t y ou rs e l f. Wha t ma k e s y ou a n i de a l c a ndi da t e for t hi s job? Why a re y ou i nt e re s t e d i n t hi s j ob? Wha t a re y ou r s t re ngt hs ? We a k ne s s e s ? Wou l d y ou be w i l l i ng t o t ra v e l for e xt e ns i v e pe ri ods of t i me for t hi s j ob? T e l l me a bou t a n i nc i de nt du ri ng t he pa s t y e a r i n w hi c h y ou w e re pa rt i c u l a rl y prou d of y ou r pe rforma nc e , a nd s ha re i t w i t h u s . Te l l me a bout a t i me w he n y ou ma de a mi s t a k e a t w ork . How di d y ou ha ndl e t he s i t u a t i on? Wha t w a s t he re s u l t ? De s c ri be a s i t u a t i on i n w hi c h y ou ha d t o de a l w i t h a c onfl i c t a mong t e a m me mbe rs . Wha t a ctions did you ta k e? Wha t wa s the re s u l t ? A n a ngry c l i e nt c ome s t o y ou r de s k a nd c ompl a i ns t ha t s he ha s not re c e i v e d t he re i mbu rs e me nt s he w a s t ol d w a s i n t he ma i l . How w i l l y ou he l p he r? Y ou ha v e a n i mport a nt proj e c t w i t h a n u pc omi ng de a dl i ne , bu t t he n y ou a re gi v e n a s e c ond proj e c t t o be c ompl e t e d i mme di a t e l y . How would you ha ndle this situa tion? T he w a y a n i nt e rv i e w e r ra t e s c a ndi da t e s i n a s t ru c t u re d i nt e rv i e w v a ri e s . H owe ve r , th e r e is a l w a y s a c o m m o n r a t in g s c a l e fo r a l l c a n d id a t e s . T y p i c a l l y , t h e i n t e r v i e w e r r a t e s ca ndida tes’ sk ill lev el in a few k ey c o m p e t e n c i e s . T h e s e c o m p e t e n c ie s m ig h t in c l u d e k e y h a r d o r s o ft s k il l s n e c e s s a r y fo r t h e j o b . U NS T RU CT U RE D I NT E RV I E W www . et hnu s. com S chedu l e a m ock i nt erv i ew a t www . egu ru . ooo facebook . com/et hnus T Y P E S O F IN T E R V IE W U n s t r u c t u r e d In t e r v i e w i s o n e t h a t d o e s n o t u s e a n y fix e d fo r m a t , h o w e v e r , t h e i nt e rv i e w e r ma y ha v e a fe w pl a nne d q u e s t i ons pre pa re d be fore ha nd. It i s a q u a l i t a t i v e r e s e a r c h m e t h o d , i n w h i c h t h e q u e s t io n s a r e p r e p a r e d d u r in g t h e in t e r v ie w . A s t h e i n t e r v i e w i s u n p l a n n e d , it h a s a n in fo r m a l a p p r o a c h w h e r e a f r i e n d l y c onv e rs a t i on t a k e s pl a c e be t w e e n t he i nt e rv i e w e r a nd i nt e rv i e w e e . T he i nt e rv i e w e r ha s t he fre e dom t o a s k a ny questions a nd ca n a lso cha nge the sequence or s k i p s ome q u e s t i ons t ha t a re pl a nne d i n a dv a nc e , how e v e r, i t l a c k s u ni formi t y . Fu rt he r, t he i nt e rv i e w e r s hou l d pos s e s s de e p k nowledge a nd sk ill on the subject. L I M I T A T I O NS O F U NS T RU CT U RE D I NT E RV I E W Fol l ow i ng a re s ome of t he l i mi t a t i ons of u ns t ru c t u re d i nt e rv i e w s . Uns t ru c t u re d i nt e rv i e w s fl ow l i k e a n e v e ry da y c onv e rs a t i on a nd t e nd t o be m or e in fo r m a l a n d o p e n - e n d e d . www . et hnu s. com S chedu l e a m ock i nt erv i ew a t www . egu ru . ooo facebook . com/et hnus T Y P E S O F IN T E R V IE W Whe n i nt e rv i e w s l a c k s t ru c t u re a nd ra t i ng gu i de l i ne s , i nt e rv i e w e r de c i s i ons c a n be ba sed on Bias In c l u d i n g subconscious fa ctor s like a ppl i c a nt a t t ra c t i v e ne s s Pe rc e i v e d s i mi l a ri t i e s Pe rc e i v e d di ffe re nc e s Ha lo effects Fi rs t i mpre s s i on bi a s e s a nd more . Ba se d on t he a bov e l i mi t a t i ons, t he e mpl oy e r’ s must think twice be fore i nt rodu c i ng u ns t ru c t u re d i nt e rv i e w s i n t he i r i nt e rv i e w proc e s s . KE Y D I F F E RE NCE S STRUC TURED UN STRUC TURED Que st i ons to be asked to the c a ndi da t e s a re fi xe d in a dv a nce. An i nt e rv i e w in which the questions to be a sk ed to the c a ndi da t e s i s ra re a nd not pre pa re d be fore ha nd. A s t he s t ru c t u re d i nt e rv i e w i s a pre pl a nne d a nd sa me s e t of q u e s t i ons a re put to all the ca ndida tes, so the da ta collected is qua ntita tiv e in na t u re . As opposed to a n u ns t ru c t u re d i nt e rv i e w , w he re i n di ffe re nt q u e s t i ons a re pu t t o di ffe re nt ca ndida tes, a nd so qualitative data is collected. In de s c ri pt i v e re s e a rc h, the s t ru c t u re d i nt e rv i e w is used to collect i nforma t i on, beca use it is re l a t i v e l y e c onomi c a l a nd t he i nfe re nc e s c a n be dra w n e a s i l y . O n t he c ont ra ry , i n e xpl ora t ory re s e a rc h u ns t ru c t u re d i nt e rv i e w i s u s e d a s the ba sic tool for collect ing i nforma t i on. S t ru c t u re d i nt e rv i e w s a re u s e d by positiv ists Uns t ru c t u re d i nt e rv i e w i s u s e d by i nt e r-pre t i v i s t s . In a s t ru c t u re d i nt e rv i e w , the He re c ha ra c t e ri s t i c s a re i mpl i c i t . www . et hnu s. com S chedu l e a m ock i nt erv i ew a t www . egu ru . ooo facebook . com/et hnus T Y P E S O F IN T E R V IE W c ha ra c t e ri s t i c s evaluated e xpl i c i t a re A ft e r k now i ng t he di ffe re nc e be t w e e n s t ru c t u re d a nd u ns t ru c t u re d i nt e rv i e w s , y ou got t o k now t ha t s t ru c t u re d i nt e rv i e w ha s more a dv a nt a ge s a nd i t w i l l obv i ou s l y be fol l ow e d by t he i nt e rv i e w e r. T he re fore from y ou r pre pa ra t i on poi nt of v i e w , foc u s mu s t be gi v e n t o s t a nda rd i n t e rv i e w q u e s t i ons . For t ha t y ou ne e d t o be fa mi l i a r w i t h c e rt a i n c a t e gori e s of q u e s t i ons , w hi c h i s de a l t i n t he section below. C LOS E D QUE S T IONS A ND H Y P OT H E T H IC A L QUE S T IONS CL O S E D Q U E S T I O NS Cl os e d q u e s t i ons a re q u e s t i ons w hi c h a re a n s w e r e d b y a s im p l e o n e w o r d a n s w e r s o r Y e s /No a ns w e rs . S ome of t he q u e s t i ons a s k e d i n i nt e rv i e w s ma y be c l os e d q u e s t i ons . Fol l ow i ng a re s ome of t he e xa mpl e s of closed questions: " How ma ny y e a rs di d y ou w ork for y ou r l a s t e mpl oy e r? " Di d y ou e nj oy i t ?" " Di d y ou r j ob i nv ol v e t ra v e l i ng? " " Whi c h e nt e rpri s e re s ou rc e pla nning ( E RP) s y s t e ms a re y ou fa mi l i a r w i t h? " " Wha t t ra i ni ng ha v e y ou ha d t ha t ' s re l a t e d to this position?" " Ha v e y ou e v e r w ork e d i n a di ffe re nt i ndu s t ry ? " " A re y ou w i l l i ng t o mov e i f offe re d t he ri ght j ob? " " A re c a re e r a dv a nc e me nt opport u ni t i e s one of y ou r pri ori t i e s ? " " Ha v e y ou c a re fu l l y re v i e w e d ou r s t a rt i ng s a l a ry ra nge s ? " " Wha t ' s t he l onge s t y ou ' v e w ork e d for a ny e mpl oy e r? " " Is a c ompa ny 's w ork e nv i ronme nt i mport a nt t o y ou ? " It i s e s s e n t i a l f o r y o u t o p r a c t i c e t h e a b o v e me nt i one d Closed questions be fore a pproa c hi ng t he i nt e rv i e w ha l l . HY PO T HE T I CA L Q U E S T I O NS An i nt e rv i e w e r situa tiona l/hypothetica l www . et hnu s. com will questions use to S chedu l e a m ock i nt erv i ew a t www . egu ru . ooo facebook . com/et hnus T Y P E S O F IN T E R V IE W e s t a b l is h h o w y o u w o u l d r e a c t t o a n d h a n d l e r e a l - l ife s it u a t io n s o n t h e j o b . F o r situa tiona l/hypothetica l questions, c a n d i d a t e s m u s t h a v e a g o o d u n d e r s t a n d in g o f t h e j o b a n d it s r e q u ir e m e n t s . He re a re s ome e xa mpl e s of t hi s t y pe of question: If y o u h a d m e t y o u r p r o j e c t d e a d l i n e s a n d y ou r di re c t s u pe rv i s or w a s u na v a i l a bl e , de s c ri be how y ou w ou l d re ma i n bu s y . Y ou a re t he ma na ge r of a s ma l l ma rk e t i ng t e a m, a nd one i ndi v i dua l i s c ont i nua l l y l a t e for w ork a nd t a k i ng e xt e nde d bre a k s . How w ou l d y ou a pproa c h t he i s s u e ? Du ri ng c ons t ru c t i on, a c ont ra c t or u ne xpe c t e dl y fi nds a v e ry l a rge obj e c t i n one of t he t re nc he s w he re he i s a bou t t o di g. He re q u e s t s t ha t y ou t e l l hi m how t o proc e e d. How would you dea l with this situa tion? Y ou pl a n a w ork s hop t o t e a c h ne w c ome rs t o t he c ou nt ry how t o u s e w ord proc e s s i ng s oft w a re . Unfort u na t e l y , onl y fou r pe opl e ha v e re gi s t e re d a nd y ou a re re q u i re d t o ha v e a c l a s s o f t e n . It i s f i v e d a y s b e f o r e t h e c l a s s is scheduled to begin. Wha t do you do? Y ou ha v e a c onfl i c t w i t h some one w ho i s s e ni or t o y ou a nd i s not y ou r s u pe rv i s or. De s c ri be how y ou w ou l d ha n dl e i t . S o i t i s e s s e nt i a l t o be pre pa re d for t he s e k i nd of q u e s t i ons w i t h a s u i t a bl e a ns w e r. T he pre pa ra t i on pa rt i s done now a nd i ma gi ne y ou pe rformi ng w e l l a nd a ns w e ri ng t o a l l t he que st i ons a s me nt i one d a bov e . But s t i l l y ou e nd u p re j e c t e d. Ca n y ou gu e s s t he r e a s o n ? It i s t h e m i c r o s c o p i c d e t a i l s t h a t a r e be i ng not e d from t he i ns t a nt y ou ope n t he i nt e rv i e w door. For t h a t y ou mu s t k now how www . et hnu s. com S chedu l e a m ock i nt erv i ew a t www . egu ru . ooo facebook . com/et hnus T Y P E S O F IN T E R V IE W to get the i nt e rv i e w e r. positiv e pe rs pe c t i v e of IN TERVIEW E R’S PERSPECT IV E I NT E RV I E W E R’S PE RS PE CT I V E T he re a l i t y e xi s t s t ha t a l l i nt e rv i e w e rs form a n i ni t i a l i...
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