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IDSC 4204w Strategic Management of Information Technology Class 3: Operating Models
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Case 0: IT Governance for Revenue and Growth at Johnson & Johnson IT Governance A Matrix Approach to Designing IT Governance Case 1: Visioning Information Technology at Cirque du Soleil IT Operating Models Forget Strategy: Focus IT on Your Operating Model Case 2: The CEMEX Way: The Right Balance between Local Business Flexibility and Global Standardization Enterprise Architecture Creating a strategic IT architecture competency: learning in stages Last Session Current Session Next Session
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Timeline Recap Wrap up 15 Min IT Operating Models 15Min 25 Min 5 Min Case Presentations and Discussion Activity Operating Models 35 Min
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Timeline Recap Wrap up 15 Min IT Operating Models 15Min 25 Min 5 Min Case Presentations and Discussion Activity Operating Models 35 Min
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Decision Domain Governance Archetype IT Principles IT Architecture IT Infrastructure Strategies Business Application Needs IT Investment Business Monarchy IT Monarchy Federal IT Duopoly Feudal Recap: IT Governance Matrix
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6 Mithas 2012 IT Principles: Ways to Structure an IT Department 1. Cost Center Users charged the actual or budgeted costs on any other criteria than use of IT resources (people, revenues etc) 2. Profit Center Pricing-based on functionality (e.g., per invoice, per customer), market based price not actual costs. 3. Service Center IT resources charged back by usage (metered IT resources) Like governance archetype, these are not mutually exclusive!
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7 Mithas 2013 IT Investment How to fund IT projects across different investment types?
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  • Fall '18
  • Cirque du Soleil

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