The TQM Magazine Similarities and differences between TQM, six sigma and lean Roy Andersson, Henrik Eriksson, Håkan Torstensson, Article information: To cite this document: Roy Andersson, Henrik Eriksson, Håkan Torstensson, (2006) "Similarities and differences between TQM, six sigma and lean", The TQM Magazine, Vol. 18 Issue: 3, pp.282-296, https:// doi.org/10.1108/09544780610660004 Permanent link to this document: Downloaded on: 24 July 2018, At: 21:44 (PT) References: this document contains references to 52 other documents. To copy this document: [email protected] The fulltext of this document has been downloaded 24164 times since 2006* Users who downloaded this article also downloaded: (2007),"Using a Lean Six Sigma approach to drive innovation", Strategy & Leadership, Vol. 35 Iss 2 pp. 5-10 <a href="">https:// doi.org/10.1108/10878570710734480</a> (2000),"Successful implementation of Six Sigma: benchmarking General Electric Company", Benchmarking: An International Journal, Vol. 7 Iss 4 pp. 260-282 <a href="https:// doi.org/10.1108/14635770010378909">; Access to this document was granted through an Emerald subscription provided by emerald-srm:382916  For Authors If you would like to write for this, or any other Emerald publication, then please use our Emerald for Authors service information about how to choose which publication to write for and submission guidelines are available for all. Please visit for more information. About Emerald Emerald is a global publisher linking research and practice to the benefit of society. The company manages a portfolio of more than 290 journals and over 2,350 books and book series volumes, as well as providing an extensive range of online products and additional customer resources and services. Emerald is both COUNTER 4 and TRANSFER compliant. The organization is a partner of the Committee on Publication Ethics (COPE) and also works with Portico and the LOCKSS initiative for digital archive preservation. *Related content and download information correct at time of download. Downloaded by University of Queensland At 21:44 24 July 2018 (PT)
Similarities and differences between TQM, six sigma and lean Roy Andersson, Henrik Eriksson and Ha ˚kan Torstensson School of Engineering, University College of Bora ˚s, Bora ˚s, Sweden Abstract Purpose – During the last decades, different quality management concepts, including total quality management (TQM), six sigma and lean, have been applied by many different organisations. Although much important work has been documented regarding TQM, six sigma and lean, a number of questions remain concerning the applicability of these concepts in various organisations and contexts. Hence, the purpose of this paper is to describe the similarities and differences between the concepts, including an evaluation and criticism of each concept.
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