RD-Chapter-1-Supervisor-comments-Hany.docx

RD-Chapter-1-Supervisor-comments-Hany.docx - BUSINESS...

This preview shows page 1 - 5 out of 10 pages.

BUSINESS RESEARCH PROJECT CHAPTER 1 The Role of R&D Departments in Sustaining TQM Initiatives: A Case Study at GASCO 1 st MARCH 2016 1
Image of page 1

Subscribe to view the full document.

Table of Contents Chapter 1: Introduction .................................................................................................................... Introduction ...................................................................................................................................... Background of the Research ............................................................................................................ Research Rationale .......................................................................................................................... Aim .................................................................................................................................................. Objectives ........................................................................................................................................ Research Questions .......................................................................................................................... Significance of the Study ................................................................................................................. Dissertation Structure ...................................................................................................................... References ........................................................................................................................................
Image of page 2
Chapter 1: Introduction Introduction The department of research and development ( You can set an acronym right here at this point, like “research and development (R&D)” and use just R&D throughout the whole work .) plays a vital role for any organisation or industrial sector as it is the department, which looks after the quality of the products and helps the company to enhance the quality of the products if required. The sustainability of the company as opined by (Kumar et al. 2013) also depends on the initiatives and the activities that are executed by the research and development team. In this research, the researcher selected GASCO as the company for highlighting investigating the significance of the research and development R&R department for maintain ing the quality of products and sustainability in the competitive market. Background of the Research Total Quality Management (TQM) (Set acronyms the first you use them.) is considered as the integrated organisational approach that emphasise on satisfying the customers both external and internal through meeting their needs and expectation. It is done on a daily basis with the help of the involvement of the individuals of the organisation that are working for improvement in the processes or products[Dal07]. Gupta et al [Gup05] stated that TQM makes use of the principles, techniques and processes that aims at expanding business and profits through enhanced productivity. It assists in avoiding waste, rejects, rework, high costs and customer complains. This is the reason that role of research and development department in sustaining TQM initiatives is wide because they are the means of determining the factors through which the productivity can be improved. It is noticed that with the help of research and development, the organisations can sustain total quality management in the manner that it helps in developing the products of superior quality by utilisation of minimum time and optimum cost. It is the responsibility of the research and development department to determine all the important elements that contributes towards the sustainment of TQM[Boo07]. 3
Image of page 3

Subscribe to view the full document.

Managing quality of product and sustaining it is the imperative process for the organisations because it is the only method through which the customers can be satisfied and profitability can be increased[Hun11]. The research and development department conducts through research related to the product development or update in order to make sure that customer demands are met. Moreover, they are also responsible for quality checks because they have adequate knowledge about the specifications and requirements of the product[Fot09]. They even collaborate with the quality assurance team in order to maintain quality checks. This
Image of page 4
Image of page 5
You've reached the end of this preview.

{[ snackBarMessage ]}

What students are saying

  • Left Quote Icon

    As a current student on this bumpy collegiate pathway, I stumbled upon Course Hero, where I can find study resources for nearly all my courses, get online help from tutors 24/7, and even share my old projects, papers, and lecture notes with other students.

    Student Picture

    Kiran Temple University Fox School of Business ‘17, Course Hero Intern

  • Left Quote Icon

    I cannot even describe how much Course Hero helped me this summer. It’s truly become something I can always rely on and help me. In the end, I was not only able to survive summer classes, but I was able to thrive thanks to Course Hero.

    Student Picture

    Dana University of Pennsylvania ‘17, Course Hero Intern

  • Left Quote Icon

    The ability to access any university’s resources through Course Hero proved invaluable in my case. I was behind on Tulane coursework and actually used UCLA’s materials to help me move forward and get everything together on time.

    Student Picture

    Jill Tulane University ‘16, Course Hero Intern