Chapters 1-3

Chapters 1-3 - Chapters 1-3 I. What is Org. Behavior? A....

Info iconThis preview shows pages 1–2. Sign up to view the full content.

View Full Document Right Arrow Icon
Chapters 1-3 I. What is Org. Behavior? A. What Managers Do a. Management Functions i. Planning: defining goals, strategy, etc. ii. Organization: who does what & how they do that, chain of command iii. Leading: Motivating, directing, establishing effective communication, resolving conflicts iv. Controlling b. Management Roles i. Interpersonal: Figurehead, leader, and Liaison ii. Informational: Monitor(nerve center), Disseminator, Spokesperson iii. Decisional: Entrepreneur(finds opportunities), Disturbance handler, Resource allocator, negotiator c. Management Skills i. Technical Skills: knowledge/expertise ii. Human Skills: ability to work with, understand, and motivate others. iii. Conceptual Skills: Mental ability to analyze/diagnose situations d. Effective vs. Successful Managerial Activities i. Exhibit 1-2 II. Foundations of Individual Behavior A. Biographical Characteristics a. Age b. Gender c. Tenure B. Ability a. Intellectual Abilities: Thinking, reasoning, problem solving i.
Background image of page 1

Info iconThis preview has intentionally blurred sections. Sign up to view the full version.

View Full DocumentRight Arrow Icon
Image of page 2
This is the end of the preview. Sign up to access the rest of the document.

This note was uploaded on 03/29/2008 for the course BUAD 304 taught by Professor Cummings during the Fall '07 term at USC.

Page1 / 3

Chapters 1-3 - Chapters 1-3 I. What is Org. Behavior? A....

This preview shows document pages 1 - 2. Sign up to view the full document.

View Full Document Right Arrow Icon
Ask a homework question - tutors are online